La Quinta Inn Chicago Arlington Heights Hotel - Page 2

The front desk girl was inexperienced and rude.

I recently stayed at this La Quinta Inn, and what a mistake that was. When I entered my "non-smoking" room it reeked of cigarette smoke and that was just the beginning. I peeked in the bathroom and although it was clean, there was nothing provided, not even a tiny bottle of shampoo. Luckily, I usually bring my own, and it was fortunate that I did.

I'd have to say the worst part was that when I pulled the blanket back, the sheets appeared to be clean, but the underside of the blanket had a large dark brown stain on it. It was not a pleasant experience. If I had to say something positive though, I would mention that they provided breakfast and it was very tasty.

We enjoyed our stay.

We were very impressed with this hotel, my dogs were welcome, and the outdoor pool water was nice and warm. The continental breakfast was excellent, the waffles were enjoyed by all, thanks for a great stay.

This hotel made me feel respected: The reservation staff person was very helpful. He got us all on the same floor and close to each other. My two small dogs were even able to stay with me at breakfast. I felt that the hotel staff really cared about my feelings.

The girl at the front desk was rude when looking for our reservation, and couldn’t find it at first. When asking for syrup for the Belgian waffles they offer, they said they didn't know where it was and were rude again. It was pathetic for them to act that way to us, their guests.

It has a very nice continental breakfast. It's in a great location off of Route 53. Bring your own supplies because this is the second time in two years I've been there and they didn't supply items such as shampoo. I had to run out and buy my own.

The hotel had a friendly, knowledgeable staff and well-maintained facilities. It's a nice place to stay.

This hotel made me feel welcome: They changed my room to accommodate a handicapped person.