La Pensione Hotel Traveler Review

They have a horrible staff

I drove over 6 hours to stay at this hotel and what a waste of time that was. The staff here were unbelievably rude and not at all helpful from the onset. They lied about parking availability and would not offer any alternatives when hotel parking was "unavailable." Both the front desk person and hotel manager were irate and uncooperative in every respect. The manager basically said to get out and get your refund because he did not want to deal with us. We gladly did so as we would never want to stay at a horrible place like this that treats their guests like garbage. What a suprise and what a dissapointment this was. We could not believe there were people in the industry who acted so unprofessionally. Save yourself the time and trouble and find a respectable hotel with staff who actually care about their guests.

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