Hotel Reviews | Hotel Ratings | Resort Reviews | TravelPost.com
Home > Sedona Hotels > L'Auberge de Sedona - Reviews

L'Auberge de Sedona

4 Stars
 
Reviews
Map
Photos
Rates
L'Auberge de Sedona photo

Get rates
301 L'Auberge Lane   [edit info]
Sedona, AZ 86336, United States +1 928 282 1661 www.lauberge.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
map of hotel
In the heart of Sedona's spectacular Red Rock country lies a romantic Inn - L'Auberge de Sedona. Nestled along the banks of Oak Creek... more »
 
Write a Hotel Review  Facebook   Twitter
 
 
average guest rating 3.3 out of 5

Hotel Reviews

Review Filters
User Rating
Trip Purpose
  •   leisure
  •   business
  •   other (1)
  •   show all
Budget
  •   economy
  •   moderate
  •   luxury (3)
  •   show all
Age
Gender
Source
 
Sort by:   newest   best   worst 1-10 of 14 reviews

AWESOME AND ROMANTIC! – Posted Aug 22, 2009
by vegasvisitors  (1 reviews)
 
         
Excellent
51 year old with a luxury budget, traveling for leisure

lOVED THE CREEK SIDE CABINS, OUTDOOR SHOWER LOOKING UP AT THE STARS, MANAGERS WINE RECEPTION, RESTAURANT- GREAT FOOD. CAN'T BEAT THE SETTING.

Was this review helpful?   Yes   No Comment
We felt as though the room did not – Posted Jun 11, 2008
   
         
Mediocre

We felt as though the room did not warrant the price paid. The couch and cushions were VERY stained in addition to the area rug, the coffee table had cigarette type burn marks all over it. The interior design scheme was extremely outdated. The TV...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
Great spa packages.Poor customer – Posted May 31, 2008
   
         
Horrible

Great spa packages.Poor customer service, lodge rooms are small and not close to a 4 star rating.“We requested a room in the lodge expecting something worthy of hotel's 4-4.5 star rating. Me and my wife were celebrating our anniversary and we were...

read full hotel review on MYTravelGuide

Was this review helpful?   Yes   No Comment
1 out of 1 people found this review helpful
2 star rooms at the 4 star price – Posted May 30, 2008
by Levite805  (1 reviews)
   
         
Horrible
25 year old male with a luxury budget, traveling for leisure

We booked a room in the Lodge expecting something worthy of your hotel's 4-4.5 star rating. Me and my wife were celebrating our anniversary and we were very disappointed with the quality of the room. The room we received was room 440 and it was the first room right next to the main lobby/check-in area. This means all of the events the hotel holds in the morning and the evening we will be in the middle it whether we wished to participate or not. Also the room was tiny and the bathroom was even smaller. This did not seem like the getaway that we imagined as the room looked like it belonged to the day's inn. The tv was sub-par compared to most hotels of the same rating and there was a noticeable smell in the room. The sheets were not soft, the bed was not comfortable or inviting and the decor of the room was old and dingy. The carpet and the chairs also had stains on them. Also the patio had a view of a large wall and vines. Apparently the perk of your hotel being right on the creek is not available to Lodge guests. Your hotel also does not have any amenities like a pool or a workout room and I was told they directed guests to a "sister hotel" which is even worse than the lodge if they wanted to enjoy those benefits. The high star rating is apparently because of the cottages. They looked very nice and luxurious... but at 3 times the rate! Compared to EVERY 4-4.5 star hotel in Sedona this was the worst deal I have ever seen. Because of this shock and not wanting to pay for a rate for a high rated hotel and receive a 2 star room we decided to leave. This process only made it worse since the staff did not seem to know what they were doing. The staff ended up charging the cancellation fee 3 TIMES (This is almost $900!) and I had to make several calls over 2 days span (thanks for ruining the vacation) to resolve this. I even had to call my bank to obtain a number to get these charges reversed since your staff was unable to figure this out on their own. I was also NEVER OFFERED ANY alternative and was told they were "almost" fully booked (on a Wednesday??) and basically said "like it or leave it" in so many words.

We were also forced to pay the cancellation fee even though we did not cancel, we showed up and we were not happy. Your staff did nothing to resolve our issues except ask the bell boy to walk our luggage back to the car.

There is a positive note, we previously booked a creekside massage and it was excellent. We would recommend the massage to others but we will never recommend your hotel due to the poor customer service, awful rooms, and your unforgiving polices.

If you wish to enjoy your stay I would book a room at the neighboring Amara Creekside resort or the Sedona Rouge Hotel. For the same price as a Lodge room ($250-280) you can get a large luxurious bathroom, fireplace, a view, a great king size bed, and the same quality coincerge service. You will also avoid the snotty staff and enjoy your Sedona getaway.

Was this review helpful?   Yes   No Comment
DUMP, Rude Service! Go to Hilton inst... – Posted May 28, 2008
by fourseasonsfan  (1 reviews)
   
         
Horrible
30 year old male with a luxury budget, traveling for leisure

I stay at the best hotels all over the country for business and all of the best hotels internationally for pleasure. I chose l'Auberge because I thought its long reputation on Conde Nast Gold List would mean there would still be some quality there. WRONG.

We took a room in the Lodge, $250 which is reasonable for Sedona but very unreasonable when you consider the experience. The carpet in the room was frayed and filthy. Underneath the armchair and bed were wrappers, hairclips, and other miscellaneous trash, clearly vacuuming is not part of the housekeeping package.

We asked one staff member at the restaurant if they had a fitness center and if it was part of the spa, he just repeated "fitness center" with a dumbfounded look on his face. When I pressed and said, "you know a place where you can workout," he just shrugged nonchalantly and said "don't know." He was not foreign.

We went to the restaurant in mid-afternoon to make a reservation, the place was a disarray in the front with servers sitting all over the place counting up their money and ignoring customers such as ourselves walking in. I finally got a hold of the bartender/manager who said only 5:30PM and 8:30PM as only times available for restaurant reservations. We picked 8:30PM but we walked by the place at both 6:30PM and 7:30PM and it was EMPTY, not a soul inside or outside. Sorry, but a place does not have that many cancellations.

We asked if there was a swimming pool and the guy indicated that their "sister" property had a pool up the hill that we could use and that it was a "great workout" before going for a dive. So THERE is the fitness center I guess. We checked out the "sister" property - it was a trash dump.

They have a cocktail hour that runs one hour in the evening. We showed up right at the half way point to find a few measly crumbs of cheese and a couple crackers on a plate, the rest had been ransacked. I asked the attendant if they would resupply and he said the restaurant could not keep up. We had to wait another 20 minutes, and what they brought was some old stale tortilla chips. 10 minutes after that they brought a few cheeses out - YUM! Chips and goat cheese! What class and sophistication.

I called the General Manager on several occasions and he has not had the common courtesy to return phone call - if you cannot count on the head guy to take care of you, forget about it, this place is a DUMP!

Was this review helpful?   Yes   No Comment
L'auberge was fabulous. The grounds – Posted Mar 02, 2008
   
         
Okay

L'auberge was fabulous. The grounds are beautiful, the smell of the restaurant's juniper wood burning in the fireplace and wafting down from the chimney was divine. The relaxing music coming from the trees, the polite and helpful staff all made...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
Least helpful concierge I ever – Posted Feb 22, 2008
   
         
Okay

Least helpful concierge I ever encountered. Asking for recommendations usually entails more than "yes" or "no" responses. Being summoned out of bed after 10pm to appear at the front desk to clarify a credit card is stupifying. Particularlly when it...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
Had a room in the Lodge, very nice, not – Posted Oct 25, 2007
   
         
Good

Had a room in the Lodge, very nice, not large but nice. Bathroom was small by modern hotel standards. Patio but no view from first floor and active driveway beyond solid fence. Evening wine tasting a nice touch (with beer also). Had dinner and...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
Lauberge de Sedona, Enchantment Resort, – Posted Jul 01, 2007
 
         
Excellent

Lauberge de Sedona, Enchantment Resort, Sedona Rouge Hotel and Sap and Amara Resort and Spa in support of the Sedona Miracle 2007 Celebration of Philanthropy Golf Ball Drop and Raffle have each donated an awesome, week long stay with $*/day resort...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
We booked a room in the lodge and were – Posted Feb 14, 2007
 
         
Excellent

We booked a room in the lodge and were pleasantly surprised by an upgrade to a cabin on arrival. The cabins are spacious and well appointed. The staff was extremely helpful and professional. We couldn't have been more pleased with the resort and...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
 
ads
 
$271-$473
Get Rates for
L'Auberge de Sedona
 
Set check-in date   
 
Set check-out date
 
Check on Kayak.com  (search 100+ sites)
 
 
ads

Sedona Hotel Deals

Other Hotels Similar to L'Auberge de Sedona

PriceNameStarsAmenitiesRatingDistance **
$224-$329 Canyon Villa Bed and Breakfast Inn of Sedona No Airport Shuttle No Casino No Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool No Restaurant No Spa 4.9 / 5 5.34 mi
not available Creekside Inn at Sedona No Airport Shuttle No Casino No Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly No Swimming Pool No Restaurant Spa not rated 0.73 mi
$195-$276 Amara Resort & Spa Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool Restaurant Spa 3.5 / 5 0.33 mi
$145-$253 Hyatt Pinon Pointe Airport Shuttle No Casino Fitness Room Golf Internet Access Kitchenette Parking Not Pet Friendly Swimming Pool Restaurant No Spa 3.5 / 5 1.03 mi
$201-$270 Sedona Rouge Hotel and Spa No Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Pet Friendly Swimming Pool Restaurant Spa 4.2 / 5 2.17 mi
$185-$277 The Orchards Inn of Sedona No Airport Shuttle No Casino No Fitness Room No Golf Internet Access Kitchenette Parking Not Pet Friendly Swimming Pool Restaurant No Spa 3.2 / 5 0.06 mi
$195-$276 Amara Resort & Spa Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool Restaurant Spa 3.5 / 5 0.33 mi
$212-$284 Best Western Arroyo Roble Hotel & Creekside Vil... No Airport Shuttle No Casino Fitness Room No Golf Internet Access Kitchenette Parking Not Pet Friendly Swimming Pool No Restaurant No Spa 3.8 / 5 0.38 mi
$178-$259 Los Abrigados Resort & Spa No Airport Shuttle No Casino Fitness Room No Golf No Internet Access Kitchenette Parking Not Pet Friendly Swimming Pool Restaurant Spa 3.7 / 5 0.37 mi
$168-$224 Southwest Inn at Sedona No Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool No Restaurant No Spa 3.9 / 5 3.13 mi
** distance from L'Auberge de Sedona

Top Rated Hotels in Sedona, AZ

  1. Canyon Villa Bed and Breakfast Inn of Sedona
  2. Lodge at Sedona - A Luxury Bed and Breakfast Inn
  3. Canyon Wren Cabins
  4. Oak Creek Terrace Resort
  5. Creekside Inn at Sedona
  6. The Penrose B&B
  7. The Orchards Inn of Sedona
  8. Adobe Village Graham Inn
  9. The Views Inn Sedona
  10. Amara Resort & Spa
  11. Best Western Arroyo Roble Hotel & Creekside Villas
  12. Los Abrigados Resort & Spa
  13. Southwest Inn at Sedona
  14. Villas Of Sedona
  15. Wildflower Inn
  16. El Portal, Sedona's Luxury Hacienda Sedona
  17. Best Western Inn of Sedona
  18. The Ridge on Sedona Golf Resort
  19. Hyatt Pinon Pointe
  20. Enchantment Resort Mii Amo Spa
  21. Bell Rock Inn & Suites
  22. L'Auberge de Sedona
  23. Sedona Summit Resort
  24. Sedona Rouge Hotel and Spa
  25. Comfort Inn Sedona
  1. Boots & Saddles Bed & Breakfast Sedona
  2. Hilton Sedona Resort & Spa
  3. Los Abrigados Lodge
  4. Kings Ransom Sedona Hotel
  5. Days Inn Sedona
  6. Kokopelli Inn
  7. La Quinta Inn Sedona / Village of Oak Creek
  8. Radisson Poco Diablo Resort
  9. Sedona Real Inn & Suites
  10. Rodeway Inn & Suites Iris Garden
  11. Junipine Resort
  12. Desert Quail Inn
  13. Kokopelli Suites
  14. Sedona Springs Resort
  15. Sedona Pines Resort
  16. Apple Orchard Inn
  17. Cedars Resort on Oak Creek
  18. Sky Ranch Lodge
  19. Baby Quail Inn
  20. The Sedona Dream Maker Bed and Breakfast
  21. Quail Ridge Resort
  22. Hampton Inn Sedona
  23. A Sunset Chateau
  24. Super 8 Sedona
  25. Wyndham VR Sedona

About TravelPost  |   Help  |   Contact TravelPost  |   Privacy Policy  |   Terms of Service  

  Top United States Travel Destinations  |   Travel Blogs  |   Cheap Airline Tickets - Kayak  

this is where check rates will go