L'Enfant Plaza Hotel - Page 2

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L'Enfant Plaza Hotel
Good 6.0/10 20 reviews
480 L'Enfant Plaza SW, Washington, DC 20024
Hotel Class: 3 Stars
Call now to book: 866-898-7540 from Hotels.com
On this page: 20 Reviews

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19 Unbiased Traveler Reviews

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1.8/10
Stay Away
member icon Abhorrible
Posted Jul 6, 06 by K8eros, 1 reviews 
28 year old woman with a moderate budget, traveling for leisure

I planned our fourth of July trip six months in advance, via Priceline. I called several times to make sure that my 60+ year old mother and I would have two single beds and each time the customer service rep would reply, "Of course, Miss XYZ. I have two single beds reserved for you.

Upon arrival, I expected a smooth check in. I was unpleasantly surprised at the treatment my mother and I received. I was told that we were being put in a room with a single and a fold out sofa. I certainly was not going to put my mother on a fold out and when I explained that we had called several times to confirm our two singles room and that that is what we were going to need, the customer service rep very aggressively said, "No". After a half an hour of arguing with this man, I called Priceline. They were very nice and promptly called the front desk. They were able to make no headway, either. They said that for an extra $50 a night that we could get what we had originally been promised or we could go to another hotel. Of course, finding a hotel in DC on the Fourth of July weekend would cost three times the amount. After an hour of arguing back and forth with the manager and "customer service rep", they finally decided that they may have a room for us.

I was treated like a second class citizen and the treatment that we received was deplorable. I was also told that we would be able to see the fireworks from the hotel, which also was not true. I would not suggest this hotel to anyone, friend or foe. Don't waste the time, effort or money. I would suggest staying in a hotel in the Northwest quadrant of the city and stay away for the L'Enfant Plaza Hotel at all costs.

I am not likely to return to the L'Enfant Plaza Hotel.
I would not recommend it to friends.
PoorExcellent
Overall value for price
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Hotel bar
1.0/10
Stay Away
Hotel Review - Posted Feb 21, 05
48 year old woman with a moderate budget, traveling for leisure

I am not likely to return to the L'Enfant Plaza Hotel.
I would not recommend it to friends.
PoorExcellent
Overall value for price
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10.0/10
Perfect
Hotel Review by a traveler from Houston, TX - Posted Jan 28, 05
40 year old woman with a moderate budget, traveling for leisure

I am consistently pleased with the facilities, amenities and personnel at loews. When have the opportunity to stay at a loews, take it! wish there were more accross the united states!

This hotel made me feel respected: The front desk staff and the bell captain called us and our pet by names from the second day until the end of our stay. This, have found is standard behavior at loews. We have stayed in new orleans(incredible) and nashville as well.

I am very likely to return to the L'Enfant Plaza Hotel.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
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8.7/10
Excellent
Hotel Review by a traveler from Troy, NY - Posted Jul 30, 04
46 year old woman with a moderate budget, traveling for business

Our favorite hotel in dc -- will always choose loews l'enfant plaza in the future for both comfort and convenience (metro station below the hotel).

This hotel made me feel comfortable: Great dining options, comfortable bed.

I am very likely to return to the L'Enfant Plaza Hotel.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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5.7/10
Okay
Hotel Review by a traveler from Fort Collins, CO - Posted Jul 8, 04
69 year old man with a moderate budget, traveling for leisure

Online reservation was made for three nights but hotel only received two night stay. Desk did get me another night but at a much higher rate.

I am very likely to return to the L'Enfant Plaza Hotel.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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6.8/10
Good
Hotel Review by a traveler from Lockeford, CA - Posted Jun 27, 04
52 year old woman with a moderate budget, traveling for business

I am very likely to return to the L'Enfant Plaza Hotel.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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7.5/10
Great
Hotel Review by a traveler from Cottage Grove, OR - Posted May 19, 04
42 year old woman with a moderate budget, traveling for business

I am somewhat likely to return to the L'Enfant Plaza Hotel.
I might recommend it to friends.
PoorExcellent
Overall value for price
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9.3/10
Amazing
Hotel Review by a traveler from Port Washington, NY - Posted May 7, 04
71 year old woman with a luxury budget, traveling for leisure

I am very likely to return to the L'Enfant Plaza Hotel.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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Room cleanliness
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6.8/10
Good
Hotel Review by a traveler from VA - Posted Mar 6, 04
27 year old woman with a economy budget, traveling for business

This hotel made me feel elegant: They left a bottle of wine and strawberries as a welcome gift in our room. Offered us free valet parking.

I am very likely to return to the L'Enfant Plaza Hotel.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
6.8/10
Good
Hotel Review by a traveler from Cottage Grove, OR - Posted Jan 27, 04
42 year old woman with a moderate budget, traveling for business

This hotel made me feel comfortable: Ease of check in, amenities and set up of room.

I am somewhat likely to return to the L'Enfant Plaza Hotel.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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7.5/10
Great
Hotel Review by a traveler from Philadelphia, PA - Posted Nov 26, 03
32 year old woman with a moderate budget, traveling for business

I really liked the loews hotel. I don't have any other specific comments to add.

This hotel made me feel elegant: The internal decor of the hotel. I find that hallways can be a key indicator of how nice a hotel is... Nice lighting, carpeting or hard wood floors/rugs, decorations, etc. If a hallway is boring and plain, feel that they are not trying very hard. Of c.

I am somewhat likely to return to the L'Enfant Plaza Hotel.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
5.0/10
Okay
Hotel Review by a traveler from Fahrney Keedy Me, MD - Posted Nov 10, 03
55 year old man with a luxury budget, traveling for leisure

I am somewhat likely to return to the L'Enfant Plaza Hotel.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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3.0/10
Poor
Hotel Review by a traveler from Mount Prospect, IL - Posted Oct 27, 03
30 year old woman with a economy budget, traveling for business

Did not follow requests on loyalty program profile. Room cleanliness was not up to spec and bed was horribly uncomfortable.

I am somewhat likely to return to the L'Enfant Plaza Hotel.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
3.0/10
Poor
Hotel Review by a traveler from Carlisle, OH - Posted Jul 10, 03
34 year old woman with a economy budget, traveling for leisure

I am not likely to return to the L'Enfant Plaza Hotel.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: Previous12

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