June 2008

Was going to stay for 3 nights but could only stand 1.

Very dirty!!! Carpet had stains, shower had hair all over it like it had never been cleaned, Toilet as well!!! Faucet on sink had toothpaste splatter all over it! The towels, sheets and pillow cases had stains and hair all over them, and the room had a funky mildew smell. Funny how they boast that they were remodled in 2007! If they did it was the bare minimum!

Over all comfort and size: The beds were very small full size beds, not Queens as advertised! THEY WERE HARD AS A ROCK!!!!!!! You could only lay in one postion until you felt like you were on concrete! There was only 2 of us, I could not imagine a family of 4 in this room it was very small! And it was the larger of the 2 rooms we were shown. The rooms are not large like they claim on the website! There are 3 floors but no elevator and very steep steps!! The top step was very uneven and could have easily tripped up any child or adult that was not paying attention.

Pool was very small, the pictures on the website make it look bigger!There was only enough room for about 6 lounges and if there is a big family there forget about using the pool!

Talk about big families!!! There was a family reunion there and they were so loud and obnoxious day and night! The manager did nothing about it. They took over the hotel like it was theirs and again the manager did nothing about it!

Management is not on staff at night, they close up the office at 10pm. The night I was there at 3:30am some drunks had come back to their hotel rooms and proceded to have a screaming argument outside of our door! They were very very loud and there wasn't management on duty to do anything about this!!! The next day I complained and learned that the manager does live within the building! I cant believe that he did not hear it and also why dont they make that known to their customers? Anyone could have an emergency and need the manager and they dont want their customers to know! Very unprofessional!!!

So we left and lost the money that we spent, that was how unhappy we were!! When I asked the manager about getting any money back he refused! There was a total disregard for the customer and my satisfaction! Stay away from this hotel!!! Walk a block in either direction and you can get a hotel that isnt cracking, unlevel and falling apart! You can spend your hard earned money elsewhere and get alot more!!!

Apart from the great location - 1 block away from the boardwalk, I would not recommend this hotel to anyone. The carpet was dirty, the fridge was rusty inside, there was no showerhead in the bathroom and the sink was totally clogged. On our 2nd day there the maid informed us that she couldn't make our room as they had 25 checkouts!