Upon entering the first room I was assigned, I first noticed the safety lock was torn off the door frame, followed by a grapefruit sized hole in one window, the bed sitting on the floor, the smoke detector hanging off the wall and the phone in pieces.

I then was given a "deluxe" room. It was better than the first in that it didn't have broken windows, etc. When I went to sleep that night there was no blanket on the bed and when I called the desk I was told we don't put blankets on every bed. I was also given only one towel (no wash cloths, hand towels, etc.) and was told we are full and don't give everyone towels. The bed also kept falling out of the frame.

Several staff members and the repair guy were in and out of my room.

The next day I called Travelodge customer service and filed a complaint. I was told they would fax the property and attempt a resolution.

That night, at about 3:00 am, while sleeping in the bedroom area I was awoken by the sound of the front door closing. I ran out and saw my laptop computer and some cash were missing (I had set the deadbolt and put the chain on). The chain was torn away from the frame. I called the front desk and was told I was the only one with the key and what did I want them to do about it. I said to call the police.

The officer determined that there was no forcible entry and that someone with a key card had entered the room. The police were not able to get in contact with the manager.

I checked out in the morning and have yet to hear from the manager.

Worse yet, I received a letter from Travelodge Corporate that basically says these are independent owners and all that corporate does is license the name. There are no operating standards and the property is solely responsible.