Knights Inn Maingate East Motel - Page 1

From Costa Rica and we reserved several rooms at this Knights inn. Very dirty place and smelly. That's not the worst! We found that the one room had bugs in the bed that bit the little boy all over and the sheets were full of blood. Some kind of black looking bugs and red ants also. It took 3 hours to get another room that was still dirty but after 1 am in the morning we couldn't continue. Manager at first only wanted to give $2.00 off per night for that room... what an insult! Ended up giving $15.00 off the room per night, big deal. Keep in mind that the family is from Costa Rica and don't speak English, only the little boy speaks some. The manager made them sign a paper not to tell anyone of the problems. NOW... I just got a email from the family and they all have rashes and are sick. Called corporate office and they said it will be 7 days before I hear from them. Do your self a favor and stay away. We have photo's of the sheets and bugs.

The hotel is clean and quiet. It is one story building and it is great to park in front of your room with no stairs to climb! The owners are very nice and they appreciate your business. The hotel is close to IHOP and other businesses on I-192.

This hotel made me feel welcome: The young man that answered the phone when I called was very polite, attentive and friendly. When we arrived it was the same young man I spoke with and he was just as nice as were the other family members working at the facility.

This was quite possibly one of the worst places ever to stay in.

We stayed 4 nights and each night the sheets were not changed. This was unpleasant considering our family had just come home from the Disney Theme Parks and had to come back to this. Also, we were promised a microwave and refrigerator- both operated poorly. The "free continental breakfast" was extremely unfulfilling. Maybe these owners should go look up the definition of breakfast and provide some more.

As if this isn't bad enough, the smoke alarm went off randomly in the middle of the night- the loud piercing noise was extremely uncomfortable and kept us awake all night long. We received no help from the front desk at any of these times.

It's a clean, comfortable room that's close to the things we want to do.