Knights Inn Lackland AFB Hotel - Page 1

I stayed at this hotel to attend my brother’s graduation from Lackland AFB.

The management and staff were extremely rude and I was hung up on 4 times while staying at the hotel. The microwave was not working properly, so I called down to front desk because I have a 4 month old son who has to have warm formula every three hours and I was told it was not his problem and hung up on me three times!

The staff is rude the hotel room itself did not have half the lights working in the room and they did nothing to fix any of the problems I called about they even called the police when I asked for the manager’s number. I recommend spending 20 extra dollars to stay at a hotel that is operated by nice people that know how to treat people

It was a dive. It needs to be torn down and something else built on the property.

It's in need of a major renovation. It's a very rundown 'dive' type of motel.

The location was good, very local for where we needed to be (AFB). It was an all right hotel, not quite what was expected. The only thing that was bothersome was on the first night the keys did not work.