Knights Inn Kalamazoo Motel - Page 1

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Knights Inn Kalamazoo
Okay 5.0/10 9 reviews
1211 S Westnedge Ave, Kalamazoo, MI 49008
Hotel Class: 2 Stars
On this page: Info & Amenities
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Official Contact Information & Amenities

Information
55 rooms, 1 floor, Built 39 years ago (1969), Renovated 13 years ago (1995), Check In: 11:00AM, Check Out: 11:00AM 
Amenities
Business center, Free parking, Pets allowed 
Room Amenities
Air conditioning, Wireless Internet ($), Free high-speed Internet, Cable TV, Television 
Recently Reported Price
Prices generally start at $50.0 per night  
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(269) 381-5000 
Official Website
 

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9.0/10
Amazing
member icon I Would return here in a heartbeat
Posted Jul 18, 08 by jea1, 1 reviews 
39 year old male with a moderate budget, traveling for leisure

It was as expected of a knights inn. It was clean, and had a good price.

 
1.0/10
Stay Away
member icon A horrible experience
Posted Sep 13, 06 by elisa812, 1 reviews 
21 year old female with a economy budget, traveling for leisure

We chose this hotel because it was the most affordable. Unfortunately, the staff member who greeted us was very unfriendly when we arrived. We were told that the computer system was down and we would have to give our credit card number so that we could be charged later, when the system was working again.

On the second day of our stay, we returned to our room to find that our key had been deactivated and we were locked out of our room, even though our reservation was for two nights, and had to go to the main desk to be let into our room. The morning that we checked out, we were told that the computer system was still down and I was assured that my credit card had not yet been charged, and that it would be impossible for them to charge me until the system was back up later in the week. I was also told that the hotel would mail my receipt to me as soon as possible.

Two months later, I have yet to receive a receipt in the mail, but I was however, charged twice for my room, once on the day we arrived, and again on the day we left, the days that supposedly the system was down and they were incapable of charging the card.

After contacting customer service to request a refund for the extra charge, I was told that the hotel would contact me within 7 days to come up with a solution. This was nearly two weeks ago, and I have yet to hear back from anyone. I would very strongly advise anyone considering staying at this hotel to save the hassle and take your business elsewhere.

I am not likely to return to the Knights Inn Kalamazoo.
I would not recommend it to friends.
 
PoorExcellent
Overall value for price
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10.0/10
Perfect
member icon Hotel Review by a traveler from Endwell, AZ - Posted Jul 07, 05
37 year old male with a moderate budget, traveling for business

There was a very friendly staff at check in. We checked in late as we got in late and it was close to everything we needed.

This hotel made me feel practical: It was close to the hospital where we needed to be.

I am very likely to return to the Knights Inn Kalamazoo.
I would definitely recommend it to friends.
 
PoorExcellent
Overall value for price
Check-in process
Quality of service
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Condition of TV & lights
4.0/10
Mediocre
member icon Hotel Review by a traveler from TN - Posted Sep 14, 05
55 year old female with a economy budget, traveling for leisure

The room and bed were large and comfortable. The TV didn't work well and the staff didn't offer to try to figure out what was wrong. It only got four channels and one of those was the Playboy Channel. (not exactly our cup of tea). The ice machine was at the other end of the building.

I am somewhat likely to return to the Knights Inn Kalamazoo.
I might recommend it to friends.
 
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Condition of TV & lights
5.0/10
Okay
member icon Hotel Review by a traveler from MD - Posted Sep 22, 05
51 year old female with a moderate budget, traveling for leisure

It was a nice hotel for the money. The location, in town, was a little noisy during the night. The hotel served our purpose.

I am somewhat likely to return to the Knights Inn Kalamazoo.
I might recommend it to friends.
 
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 1 2 Next
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