Just read the reviews on this place before you stay is all I can say, check the diff sites you will see what this hotel is all about & its certainly not cust service, if your looking for a dumpy old rundown room why would you pay top dollar for it??? but mainly need an attitude adjustment from the staff very unfriendly & will not assist you with anything you need, this hotel does not know the meaning of the CUST IS ALWAYS RIGHT. mgmnt will try to paint a pretty picture until they get your money & forget about getting a refund, they wrote the book on excuses here. But reviews like this will cost them more than my one nights stay, so did I get my monies worth, Yup you bet.