Just got back from our trip. Spent Sunday night(from 3pm) and Monday (until 3pm)at the Kalahari. Stayed in the African Queen Suite with our three boys. We got a deal for the room online and ate out,instead of at the hotel and waterpark, for dinner Sunday (cici's $35) and Perkins for breakfast($40). We only went to the waterpark and spent no money otherwise. Waterpark was great, clean and plenty to do for all ages. The room was fantastic and since we were all so wiped out from the water rides, after dinner it was nice to just hang out in the living area of our suite with friends that we had gone with instead of spending more money at the arcade or putt-putting. The arcade seemed ok but the puttputt golf was tiny for a course. We brought our own snacks and lunchmeat.I also made sure to bring some sort of a special candy treat so that the kids wouldn't be disappointed when told "no" to buying candy at the hotel candy shop. The place is expensive but with 5 of us, we spent less than $200 by planning ahead and getting a deal on the internet for the room. It can be done on a tight budget! And we all had a blast. By the way, our room was very clean and nice. The beds were extremely comfy and we had to WAKE UP our boys for the 2nd day at the park--they were so comfy in their private bedroom! One thing though, the Tree-top play area, which is just next to the waterpark, requitres socks for the little ones....I understand for sanitary reasons, but seriously, who brings socks to a waterpark. My 4yearold was disappointed that he couldn't go play, although he was quickly distracted byt the waterslides. SO bring socks!

i was reluctant at first to stay because of negative reviews. i glade i did stay there. the rooms were clean the staff was helpful and the waterpark was great. the food was ok but there was plenty of resturants within ten minutes.

It was great for kids of all ages. It was a busy place but you are going to a resort it is going to be busy. Everyone was nice and we had just a wonderful time. I can't wait to go back.

Resort was nice enough but customer service has been a nightmare. We booked a package and upon arrival were told we only booked a room. The clerk was rude and condescending and we were denied the package which included dinner and several other item

This place is a joke. My family and I stayed here March of this year. The check-in is a nightmare. Good luck finding a cart to take to your room. Once we got to our room it was dirty, the coffee pot was disgusting and the hallways throughtout the facility were littered with trash, food, and cigarette butts. This place is also dangerous. We saw numerous people slipping and falling not only in the waterpark but also on the first floor where you check in. The worst part of the visit was that my child was injured while walking get on a slide, he received 15 stiches in his forehead at a nearby hospital. The "paramedics" from the waterpark wrapped his head gave us a map quest and sent us on the way to the hospital. They did not even walk us to the front door to make sure my son was o.k. We literally had to push through people to make our way out of the waterpark to get my son to the hospital. The waterpark never contacted us during our stay or even the week after our stay to do a follow-up. I had to contact the manager and he kept pushing me off on other people. They stated that they would pay my sons medical bills and give us a free night stay, none of which ever came true. We were given the run around by literally 10 different people. (I have e-mails to prove it.) We were finally told by "upper management" that they cannot pay our medical bills or give us anything us because it deems them liable. When I asked why we were promised this through the G.M. and numerous other supervisors she stated that they should not have said this.

This whole situation took 2 months!! The customer service here is plain awful and we will NEVER return.

I attended Kalahari along with six other young women. During our stay, right before we left a woman came into the women's locker room and accused us of stealing her key. From there it escalated into her taunting us and swearing at us. The final straw was when she grabbed a fourteen year old's face and threw her into a locker. I went out and requested security, no one came. Then I walk back in and as we leave we request security again. It took security fifteen minutes to come to the "rescue". Oh and then the rescue was so lacking that they told us that they do not make a report of anything like this. And sorry to report but this is not the first time someone has been assaulted.

The check-in process as others have mentioned is chaotic. The lobby has way too much squeezed into a limited space. The resort is supposed to be family friendly. I suppose those families don't travel with strollers. Stairs are everywhere including the main boardwalk from parking to the resort and from the lobby down to the water park. Way to many older kids (10-12 yr. olds) playing in the tiny tot area running around our 21 month old daughters. Lifeguards said nothing to them. I will say that overall, the staff was courteous and polite. The room was alright. One bed was comfortable the other was worn out and shaped like a bowl. One outlet had a broken plastic cover and the bathroom was missing toilet paper.

Kids loved this place, mom did not love the check in/out chaos. Also, what exactly do they put into a large pizza that makes it cost $30.99? Or a soft pretzel for $4?? Bring your own snacks and pop, also cereal and bowls. Rooms are lovely. A new system for locating innertubes needs to be in place, nearly impossible.

We stayed at kalahari on May 4, 5 and 6. The place is wonderful. Great atmosphere. love the decors. very delicious foods! Reasonable prices on the foods.

What I don't like was, check-in was terrible! You can use the water park as early as 12nn but you can't go to your room until 4pm! Although they have a concierge desk wherein you can leave your stuff while you are at the water park. Check out was easy though. You can check out using their TV or you can just sign the quick check out that they leave on your door on your last day and drop it at any check out box.

The water park is huge. Love the place. Although the water is a bit cold though. I have an 11 month old and she spent less than an hour in the water and her teeth was already chattering from the cold water. Sad. Since it cuts our pool time to an hour max! The hotel is a bit cold also. I agree with the others in stating that they should make the place a bit warmer since people are running around in their bikinis. I was always wearing a thick robe or a jacket walking through the place.

Now in regards to their room. Rooms are very nice. Very nice and comfy beds also. but the housekeeping forgot to clean the coffee machine. :(

They have fridge in the room so you can bring your own drinks. Unless you don't mind paying $2.50/soda in their vending machines.

Now, back to the restaurants.. all restaurants have delicious foods! we tried them all. :) But I was disappointed with the waiters.. the website says that they have dancing waitresses and the bar attendants are juggling bottles.. I didn't see any of those at all. But I did see a bar tender juggling bottles at the water park bar. but not at their restaurants. But since the foods at the restaurants are very good and reasonably priced, thats fine with me.

Four of our family party were vomiting and suffered from diarrhea following a trip April 2-3, 2008.