Julien Inn Hotel

We attempted to relax in Dubuque but the hotel was too depressing. We had booked two rooms using military discounts and wound up in rooms smaller than a closet. There was no room to even turn around it was so small. When I took a shower the hot water surged to scalding water and the cold handle was stripped and would not adjust. I then went the front desk to ask for a better room. When we moved into it there were chunks and dust from a leaky ceiling. We informed the desk of this and went on our way. Upon our return it was apparent that housekeeping had not been there so we did it ourselves. This is the tenth year we have stayed there and there is no regard from the hotel to make us feel welcome. Never again!

I recently had an 85th birthday party at The Julien for my grandmother. I was overcharged. The staff was inept and extremely rude! If you want to be treated like a valued customer, go someplace else! The building is old, dirty, and dingy. Do not expect clean accommodations.