Jolly Hotel Madison Towers

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Jolly Hotel Madison Towers
Okay 5.1/10 9 reviews
22 E 38th St, New York, NY 10016
Hotel Class: 4 Stars
Call now to book: 866-898-7540 from Hotels.com

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Official Contact Information & Amenities

Information
250 rooms, 18 floors, Built 85 years ago (1923), Renovated 4 years ago (2004), Check In: 3:00 PM, Check Out: 12:00 PM 
Amenities
Hot tub, Spa Services, Fitness room, Room service, 1 Restaurant, 1 Bar 
Room Amenities
Air conditioning, Cable TV, Kitchenette (some rooms) 
Neighborhood
Murray Hill 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $175 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(212) 802-0600 
Official Website
Jolly Hotel Madison Towers 
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9 Unbiased Traveler Reviews

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6.0/10
Good
member icon Guess I would return
Posted Apr 6, 08 by nola2112, 1 reviews 
33 year old woman with a moderate budget, traveling for leisure

The AC was broken so the room was VERY hot during the day. The staff was friendly. The upper floors are reserved for the people who LIVE THERE! I thought that was kind of cool. Make SURE you ask for one of the remodeled rooms. The bathrooms are nice for the price. Watch out for Manny, the good lookin' doorman!

I am somewhat likely to return to the Jolly Hotel Madison Towers.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Condition of TV & lights
Fitness room
Hotel restaurant
Hotel bar
Location
1.0/10
Stay Away
member icon The worst stay I've ever had
Posted Sep 21, 07 by BizTraveler01, 1 reviews 
35 year old woman with a moderate budget, traveling for business

Stay away from the Jolly Madison. It has the worst customer service of any hotel I've ever stayed in my many business travels. The front desk is unable/unwilling to resolve any issues with your stay and the hotel doesn't even have a manager on duty at night to address guest concerns. When the manager does come on duty, they don't bother to return your calls from the night before and when you track them down, they're unwilling to take action to make your stay acceptable. The building is ugly, the rooms are too small and ill-maintained and if something breaks, forget about getting moved to a new room. Just suffer. Stay somewhere else.

5.0/10
Okay
Hotel Review - Posted Mar 28, 07
69 year old man with a luxury budget, traveling for business

It was clean and comfortable. It's a good place for Italian visitors.

I am somewhat likely to return to the Jolly Hotel Madison Towers.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
3.5/10
Poor
Hotel Review - Posted Dec 29, 06
52 year old man with a luxury budget, traveling for business

They charged me for a bottle of water I bought in a convenience store. It took three calls and two e-mails to rectify this error.

I am not likely to return to the Jolly Hotel Madison Towers.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
4.6/10
Mediocre
Hotel Review - Posted Nov 12, 06
31 year old woman with a economy budget, traveling for business

The hotel has a very friendly staff. It is nice for business travelers.

This hotel made me feel comfortable: The beds were very comfortable. I had a great night's sleep.

I am somewhat likely to return to the Jolly Hotel Madison Towers.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 12 Next

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