My recent stay at your hotel was very disappointing. My only expectation was a clean room with the usual amenities. The first room I was offered had a broken desk (taped together), a rip in the carpet, dusty fixtures in the bathroom, gnats, and stained floors.

I promptly returned to the front desk and asked for another room. The desk clerk offered me another room and assured me that it was "one of their best". It seemed odd to me that the clerk knew there was a difference between rooms of the same level, but it made me feel that they offered me one of the worst rooms, hoping I would accept it without complaint.

The next room was slightly better, but it was definitely economy hotel grade. The chrome cover for the Kleenexes on the wall was covered in rust. I need to return to Peoria in August and will definitely use another hotel. The lobby and exterior of your hotel are in very nice shape. Too bad the inside isn't as nice as the outside.