JW Marriott Las Vegas Resort and Spa Traveler Review

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JW Marriott Las Vegas Resort and Spa
Good 6.9/10 87 reviews
221 N Rampart Blvd, Las Vegas, NV 89145 (at Rampart)
Hotel Class: 3 Stars
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Hotel Review

3.0/10
Poor
member icon Wow! This place is not 4 or 5 stars
Posted November 15, 2007 by demersj0, 1 reviews
35 year old man with a moderate budget, traveling for business

I travel 100+ days a year. This place fell well short of any reasonable expectations for a luxury resort. The buffet was awful, the front desk staff was despicable, there was no bell service that I saw, my laundry was lost, and the hotel messed up big time on bill resulting in my AMEX to be shut down for suspected fraud!! The actual guest rooms, however, were nice and the facility was quite good. This is clearly just a case of bad management.

Plus, this place isn't minutes from the strip, it's more like 20 or 30 depending on traffic. That's a fifty dollar cab ride from downtown. The hotel website is misleading and the shuttle service they offer isn't quite frequent enough to be convenient. (you need to be back off the strip by 11pm or else their is no more shuttle until the next day)

Not recommended for the price.

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