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JW Marriott Las Vegas Resort & Spa

4 Stars
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221 N Rampart Blvd (West Las Vegas)   [edit info]
Las Vegas, NV 89145, United States +1 702 869 7777 marriott.com - see rates
Check-in time: 4:00p    Check-out time: 12:00p
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Experience the JW Marriott Las Vegas Resort & Spa - the city's premier desert resort. This luxury casino resort in Las Vegas is located i... more »
 
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Hotel Review

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Wow! This place is not 4 or 5 stars – Posted Nov 15, 2007
by demersj0  (1 reviews)
   
         
Mediocre
35 year old with a luxury budget, traveling for business

I travel 100+ days a year. This place fell well short of any reasonable expectations for a luxury resort. The buffet was awful, the front desk staff was despicable, there was no bell service that I saw, my laundry was lost, and the hotel messed up big time on bill resulting in my AMEX to be shut down for suspected fraud!! The actual guest rooms, however, were nice and the facility was quite good. This is clearly just a case of bad management.

Plus, this place isn't minutes from the strip, it's more like 20 or 30 depending on traffic. That's a fifty dollar cab ride from downtown. The hotel website is misleading and the shuttle service they offer isn't quite frequent enough to be convenient. (you need to be back off the strip by 11pm or else their is no more shuttle until the next day)

Not recommended for the price.

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