JW Marriott Las Vegas Resort and Spa Traveler Review

A terrible hotel

In my opinion this hotel is awful. The staff is poorly trained. I wished I would have read the reviews before I stayed at this hotel. The manager was incompetent. You will not get the service you are expecting. I will never ever stay at this hotel again. It is a total waist of money. 4 or 5 star? that is a joke! Housekeeping stinks. The rooms are not that great either. The workers are not trained to handle "5 star guests." The food -- Oh my goodness -- Forget it! I had to order room service and it was disgusting. The chicken fingers were hard, the taste was awful, even something simple like a wrap. The salad was bland. How can one mess up a Caesar salad. The front desk is so uncoordinated it is unbelievable.

The JW Marriot has this restaurant called "Ceres" -- all I can say is the picture of the food looks a heck of a lot better than the taste. There are so many wonderful hotels in Vegas. Why ruin your time with this the JW Marriot disaster. The money that you pay for the hotel is not worth it. I could tell you details but I am not going to go there.

View All Reviews for JW Marriott Las Vegas Resort and Spa