JW Marriott Ihilani Resort and Spa

This hotel makes a very clear distinction between guests who are there for a vacation and those who are participating in a conference.

The staff is very discourteous and the rooms provided to vacationing guests are terrible.

Our room had a huge wall in front of the patio door eliminating any view. The bathroom had ants in it that were trying to eat our toothpaste. It was horrible.

The tiny little kiosk that was serving breakfast bagels and croissants was charging $5.00 for each day-old pastry. Coffee was horrible, it tasted like left-overs from yesterday and heated to be served again.

Our experience at this hotel was so extremely disappointing that we cut up our Marriott Credit Card.

After spending all that money on airfare (from the eastern coast) our vacation was destroyed with the awful hotel accommodations at the JW. To make matters even worse, there are NO amenities on the property. If you want to do anything when staying at this property, you always have to get in the car and travel at least a minimum of 10 miles to the nearest shopping mall.

It is extremely obvious (upon arrival) that this hotel caters only to groups. They treat individual travelers as a necessary evil and a menace to deal with.

DON'T STAY AT THIS HOTEL UNLESS YOU ARE WITH A CONVENTION OR GROUP! If you are on a vacation, DEFINITELY DO NOT STAY HERE, it will ruin your holiday.

My husband and I, along with our 10-month old son, recently stayed at the Marriot Ihilani Ko'olina Resort during our relocation from the island to the mainland.

We loved it. The room was amazing. Spacious and clean. The bathroom was pristine and beautiful (large shower, soaking tub, two sinks). The staff was very friendly and very helpful. Food was great. We ordered room service most times but ate at one of the restaurants on property, Azul. That was a memorable experience.

I highly recommend this hotel. If you are vacationing on Oahu for the first time, stay there. It is much better than anything you will find in crowded Waikiki.

$30.00 a day to park on property, self parking or valet. $12.95 for a Mai Tai (with tax and tip that would be $15.00), $12.95 for internet service, $10.99 for 2 boarding passes (total of 5 minutes on line and printing) in the business center. All of these charges are not included with the nightly room rate. So keep them in mind for your budget. At $30.00 per day we chose to valet park and they were not attentive at all you'd think they would want to stop talking amongest themselves and open your car door.... NOPE! Free coffee or tea downstairs in the am. That was a nice touch. The view from the room PRICELESS.

Absolutely wonderful. We enjoyed the privacy of a jacuzzi room. Total relaxation. The staff was accommodating and resourceful. I would recommend that you take advantage of the evening and morning activities. The Sunday brunch at Azuls is a must!!!!!!!!!!!! 5 star food at its best. I totally recommend this resort. I would have given this resort a ten but did not due to the need for minor paint and carpet touch up repairs. The Ihilani Spa is great as well.

I will stay at this resort each time I visit!

Do not attend the festival at Paradise Cove! Its a rip off! The food is horrible!

If you want privacy and beauty this is the resort. It has sting rays and sharks swimming throughout!

One of the better setting's on the Isle of Oahu. The service and amenities make it one of our favorite places to stay on Oahu. It's peaceful, and close to everything the city has to offer. Also, wonderful northshore beaches are a close drive away.