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Island Seas Resort - Hotel reviews

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Island Seas Resort

3 Stars
 
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123 Silver Point Dr Unit 1
Freeport F-44735, The Bahamas
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Located in beautiful Freeport, this professionally managed resort offers the luxuries of home in a tropical setting. At the Island Seas... more »
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average guest rating 3.4 out of 5

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I work for a company that sends us (aPosted Jan 21, 2009
 
         
Excellent

I work for a company that sends us (a two man team) all over the US, Canada, and the Caribbean. The company typically rents us two bedroom condominiums or apartments, as we spend extended periods in different places, and we need space in which to...

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I must say I did not expect much when I Posted Apr 09, 2008
 
         
Excellent

I must say I did not expect much when I booked my trip. This all changed the moment I opened the door to my one bedroom suite. It was beautiful. The resort was tranquil and the staff friendly. There is a free shuttle from the hotel to and from the...

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4 out of 4 people found this review helpful
Not worth a 2 star rating go elsewhere!Posted Mar 22, 2008
by firefight16   (1 review)
   
         
Horrible
42 year old male with a luxury budget, traveling for leisure

We just stayed three nights four days at Island Seas although the beach is clean, water is warm the hotel falls short in most areas. Our first night having to wait till 4pm to get a room and expecting it to be on the ocean side our room overlooked the canal, the building itself was in good shape although you could see tiles starting to break, railings that had one bolt instead of four, but paint and hardware looked new and clean. That night when getting ready for bed we realized only one blanket for two beds and only two bath towels in a one bedroom kitchen suite. That night we felt the mattress creek and groan from our movements felt like the main bed was going to fall apart seemed bed had seen better days some years ago. In the morning we where unable to shower as taps just dribbled water just enough to brush our teeth and this went on each day and evening. The pool being freezing cold was dirty sand all over the bottom I was fetching cigarette butts, plastic cups from the pool daily, the hot tub was just pool warm and clouded over so bad its bottom also lined with sand. I had wanted to take kids on glass bottom boats so went to book pamphlet said boat went out twice a day and this being the first week of spring break I wanted to make sure I was able to get on second to last day. At booking I was told there was not enough interest in tour so it was only going out once at 2pm and to show up at 1:45pm. Upon arrival across the street to launch we where told boat was cancelled due to weather being to rough although I watched them take a full boat Parasailing as we arrived, looks like not enough interest in glass bottom boat and they cancelled. I never did see that tour go out. So they sent me back across the street for a refund when I asked the booking lady she said we had to go back to the launch area as she did the refunds, seems nobody at this resort knows what’s going on! Coconuts the outdoor restaurant and bar food was good when you received it, even empty orders took 45+ minutes, and was usually served by a grumpy looking waitress. Seems unless you where a regular here you where treated as second class, and just wait until the pushy sales for time share. We had sat through a time share the week earlier in Orlando and felt great no pressure was put on us to buy and we thanked the salesman for a great presentation and went on our way, don't expect that here. Again resort on the outside looks new but seems no regular maintenance to keep it clean or repair broken tiles and I have posted the picture of the exposed live wires from the walkway lighting fixture that was broken for most of our stay with wires hanging out, never was fixed when we left. We will go back to Freeport but not this overrated hotel.

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1 out of 1 people found this review helpful
All Review Photos We just stayed three Posted Mar 22, 2008
   
         
Horrible

All Review Photos We just stayed three nights four days at Island Seas although the beach is clean, water is warm the hotel falls short in most areas. Our first night having to wait till 4pm to get a room and expecting it to be on the ocean side...

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The hotel was okay, but when we bookedPosted Mar 18, 2008
   
         
Okay

The hotel was okay, but when we booked our vacation, we thought we were staying at an ocean-front hotel. The main hotel is ocean-front, but there was no mention of this other section we got stuck in. I probably could have accepted not being in the ...

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My family loveed this place. The beechPosted Feb 12, 2008
   
         
Good

My family loveed this place. The beech was awesome, the staff was friendly good size rooms clean and comfortable. Transportation right at the front door to take you anywhere you wanted to go.

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This was a great experience at thisPosted Jan 09, 2008
 
         
Excellent

This was a great experience at this resort, it was filled with activities and rest and relaxation!! i would stay here over and over again!

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Hotel Review – – Posted Jan 14, 2007
   
         
Good
25 year old female with a moderate budget, traveling for leisure

It was a pleasant stay. We had just signed up for a timeshare with the hotel. It is well worth the money.

I am very likely to return to the Island Seas Resort.
I would definitely recommend it to friends.
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2 out of 2 people found this review helpful
Poor customer servicePosted Mar 26, 2007
by lsj-04   (1 review)
   
         
Horrible
35 year old male with a luxury budget, traveling for leisure

They have horrible customer service, and they won't actually have most of the amenities that will be advertised to you. They will try to take advantage of you in every way possible (e.g., selling you time shares you don't want). You might get a decent rate for this place, but you'll pay for it for the rest of your whole vacation.

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We got married at The Island SeasPosted Dec 06, 2006
 
         
Excellent

We got married at The Island Seas Resort. We stayed there for a total of 2 weeks. It was a truely wonderful, relaxing family vacation. Every single thing went wonderful, people were very helpful. The beach was beautiful, clean and not crowded. The...

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$131-$143
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