Hotel Reviews | Hotel Ratings | Resort Reviews | TravelPost.com
Home > Baltimore Hotels > Residence Inn Baltimore Downtown/ Inner Harbor > Hotel Review from flybd5

Residence Inn Baltimore Downtown/ Inner Harbor

3 Stars
This Review
Residence Inn Baltimore Downtown/ Inner Harbor photo

Get rates
17 Light Street   [edit info]
Baltimore, MD 21202, United States +1 410-962-1220 marriott.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
map of hotel
Enjoy all the comforts of Home! . The Marriott Residence Inn-Baltimore Downtown/Inner Harbor will give you every reason to spend more tim... more »
 
Write a Hotel Review  Facebook   Twitter
 
 

Hotel Review

1 of 7 reviews
 
1 out of 1 people found this review helpful
There's always one bad apple – Posted Dec 08, 2007
by flybd5  (41 reviews)
   
         
Good
49 year old with a moderate budget, traveling for business

This hotel is above average for a Residence Inn.

The staff for the most part is well above average, except for the conference sales staff, who seems to be more interested in rubbing it in that a particular customer did not purchase options such as snacks, etc. instead of taking advantage of an opportunity to make money. I went to teach a class for a customer, who does business with the Residence Inn regularly, but never buys snacks for the students. Instead of giving me the opportunity of purchasing the snacks, she read me a list of all the warnings about students not using the breakfast room, not bringing any food whatsoever because the hotel does catering, etc. It was a complete turnoff. I bought some donuts anyway as a gift for my students and she got on my case in front of the students, looking like a fool in front of them for doing so, and this is not a small customer, it's a worldwide bank!

What made up for this shortcoming was the rest of the staff, who went well out of their way to make me feel welcome. It's the only reason I would come back to the hotel, and the only reason they salvaged a poor review and converted into a good one. So, I guess the conclusion is that it's a great place to stay, very centrally located, close to everything in the beautiful Inner Harbor area, but not a good place to have conferences or meetings.

I am somewhat likely to return to the Residence Inn Baltimore Downtown/ Inner Harbor.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
Location

Was this review helpful?   Yes   No Comment
Sign in to leave comments
 
ads
 
ads

Baltimore Hotel Deals

©2009 TravelPost.com, part of Kayak.com  |   Top United States Travel Destinations  |   Travel Articles

Cheap Airline Tickets - Kayak  |   Privacy Policy  |   Terms of Service  |   Help  |   Contact TravelPost.com

this is where check rates will go