Inn of Chicago Magnificent Mile Hotel

I stayed there as a European travelling to the US for attending an international meeting (American Academy of Neurology).

On the last day of my stay I asked people at the desk to "keep my luggage safe", as I would take a stroll in town before going to the airport.

Of course, I warned the employees that my laptop was inside the backpack.

Leaving for O'Hare, I took my luggage without checking (how naive!).

At the airport, past the check-in, when I took my laptop to work.. surprise! Evidently, they had dropped the backpack, with the laptop inside, as this was half open on its bottom, screen out of its place!!

The management simply stated that "no one recalls any problem occurring", and the insurance company of course refuses to pay.

My stay at the Inn of Chicago ended up costing me 250 dollars repair, two half days of work lost, and I don't know yet how many further problems with this laptop.

Tiny bathroom for the price, but OK for just a two night stay. Ask for a room that was non-smoking BEFORE Chicago made all rooms non-smoking - our room was so bad even unworn clothes that had been in my suitcase had to be laundered a day later at home. Staff mixed - some friendly and helpful, some not. Wifi in the lobby spotty-you may have to move around to find good reception.

First of all we had one small towel when we got there...two of us checking in. so at around 4 o'clock i called downstairs for towels, they said they would bring them right away. I waited for about 2 1/2 hours and they never brought towels to use in the small bathroom. We went out to dinner and stayed out getting drinks for about 5 hours or so and when we returned still no towels. when i got up in the morning i wanted a bottle of water from one of the vending machines and tried 5 of them but they were all out of water. the only good thing about the trip is that i saw the cleaning lady on the way back and was able to wrestle some towels from her. this was about 10am, we went out to do some shopping and get some lunch and returned around 3pm. to a room that still had not been cleaned by anyone. the cleaning lady finally knocked on the door around 4 to see if we wanted anything, we got some towels just in case. we then went out for dinner and drinks that night and again got home very late and wanted to sleep in before checkout, i would've loved to put the privacy sign out, however, this is when i realized we didn't have one of those signs for our room. so we watched the television which was cable and somehow looked horrible, very fuzzy. the next day the maid knocked on the door around 8 and since we didn't have a please do not disturb sign i had to go to the door and let her know we are ok.

all and all, this was not a good hotel, especially for the price. the only saving grace is that it's in a good location.

The Inn of Chicago was in a great location. I was able to walk everywhere: Millenium Park, restaurants, bars, Art museum. It was nicely decorated and the rooms were good sized. The bathroom was small but not so that it was inconvienent. Overall it was definetly a great value for the price.

The location is excellent for Magnificent Mile shopping and access to transportation to other attractions. The restaurant was closed for renovation.