I stayed at this hotel from september 9 to 16. On my last night, while packing, I found that my iPod was missing. I went downstairs to report this at about 10 pm and I was asked to fill some papers with a guy that never identified himself beyond being a security guard and no copy of the forms were offered to me. At one time this security guy told me that he needed to file a police report and even when there was a phone on the desk he went to another office and made the call (so I was told). He promised to give me the number of the report but today, more than 2 months after the event I still don´t have it.

I left the next morning at 6 am so there was no more information about this issue the next day. I had to make no less than 8 calls from Mexico City in order to find out that maybe an answer was due for the following week. Another series of calls followed, all by myself, none by the hotel. Eventually they told me that the cleaning maid reported that she had never saw the iPod and that was it.

The hotel, I was informed, had no responsability at all for the goods of their guests. So, if you are planning to go there, keep in mind that you are on your own. I guess that this might be the case for a $20.00 per night place in some forgotten part of the country but surely is not to be expected for a respectable business hotel in Chicago Magnificent Mile.

Or maybe it has to be with the fact that I am not American and live in mexico. Trying to follow up a claim like this is so frustrating and time consuming and in the end nothing happens at all.

About one month ago a person from the hotel got in touch by email offering a response in a few days but I am still waiting.

In short, if you spend some nights there my advice is to carry with you all your valuables as they will be safer with you in the streets than in the room and the hotel takes no responsibility at all for whatever happens to you or your valuables. And this is a business hotel!

I was there for two nights ~ the carpet and bathroom floors were filthy, the bedding had hairs in it (I WISH I were exaggerating), wall outlets were loose, the bathroom (in addition to being tiny) had smears on the shower wall, the toilet and floor had pubic hairs on them, the tub was dirty, the shelving was dirty, the toilet paper and hair dryer holders were coming off of the walls, as was the towel rack on the back tub wall. Staff at the front desk (upon check-in) were very rude and unhelpful (it almost seemed deliberate - and that was without any complaints registered on my part)... the ONLY bright spots were the desk staff (different crew - the old woman was gone for the day), who were very personable and helpful, and the concierge - who was equally friendly and accomodating.

this hotel was dirty, small, and the hallways had a horrible odor. There was no room to sit on the toilet without hitting your knees on the sink. We had requested an upgrade and they put us on a higher floor with the EXACT same room-minus a dresser.

I felt the location was the best thing about this facility. The room was very small, a little dirty in the bathroom and the carpeting by the bed was a little run down. The window was too small. The television did have very good reception and it did

Great central location, just off North Michigan Avenue about a block from the bridge. The (single) rooms are small, but nice. Bathrooms are very small, if you care about that (I don't). It's well maintained and, yes, I'd stay there again.

I have traveled a lot and stayed in broad range of hotels. Inn of Chicago is modest property, but offers a fantastic location - block from Mag Mile - for those who want to experience the heart of the city, yet on budget.

They gave away our queen bed on Valentine's day and gave us two doubles instead. The front desk people were rude every time we had to deal with them (which was often). They offered us a "King suite" for our second night since they messed up the...

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We had a one night (Saturday) stay at the Inn of Chicago. The hotel is very centerally located, 1/2 block off Michigan Ave. Easy walking to shopping, Navy Pier, Lake Michigan and MilIenium/Grant Park. It is less than a $10 cab ride (tip included) ...

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My friend and I went to Chicago for an overnight shopping trip. This hotel was perfect for what we needed. There was construction going on but we did not hear a thing. The front desk was friendly. Our room was small but all we were doing was...

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I cannot recommend this hotel. Spend the extra money on something nicer. The room was not very clean when we checked in, plus the bathroom was so small. Do not let these people hold your bags. The only plus was that the location was pretty good...

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