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Inn at the Colonnade Baltimore, A Doubletree Hotel

4 Stars
 
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4 West University Parkway   [edit info]
Baltimore, MD 21218-2306, United States +1 410 235 5400 doubletree.hilton.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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The Inn at The Colonnade Baltimore, A Doubletree Hotel, is located across from Johns Hopkins University, less than four miles from... more »
 
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average guest rating 3.2 out of 5

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Quiet, elegant hidden gem – Posted Oct 11, 2009
by gmacc  (2 reviews)
 
         
Excellent
56 year old female with a moderate budget

This is the letter I wrote to the manager of the Inn of the Colonnade after our stay last week...

Dear Manager,

Please extend our heartfelt gratitude for the excellent service and care we received this past week at your hotel.

My husband and I first stayed at the Inn in mid-September, when he came to Baltimore for a consultation at Johns Hopkins for his cancer. We were still in shock from his diagnosis, and needed to work out many emotions. The room you provided was beautiful and we so enjoyed every minute, relaxing in the whirlpool bath and on the balcony, watching life continue around the university as we made important decisions. The staff was wonderful, even though very few knew of our situation; this was all the better because we knew that they genuinely cared about customer service overall, not just because we were going through a difficult situation.

When we heard that my husband needed major surgery and could have it done at JH, we again decided to stay at the Inn. We came down actually a night early, so we could spend some time together before his surgery on Oct. 7th. Again, the staff was wonderfully caring and supportive; they were there to help, whether it was with directions around the city, getting our car at 0500, allowing us to get breakfast items from the café the evening before (to take along since we left so early), or offering a warm fresh-from-the-oven cookie.

You all earned a perfect “20”; a “10” certainly isn’t high enough for your hotel!

I will also be mentioning your Inn and the quality of your services when I write to Johns Hopkins. I feel they should know about your excellent hotel so that they could recommend you to their patients and their families who are not from the area.

Your team made so much difference for us as we went through this ordeal. Thankfully, we believe that my husband will eventually be fine….the operation was successful, but he needs to recuperate and get back to normal over the next 6-12 months.

Thanks again for all you did…we hope to be able to return in the future!!!!

Blessings,

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35 yr old male mid scale budget going... – Posted Oct 05, 2009
by buddyglascock  (1 reviews)
 
         
Excellent
male with a moderate budget, traveling for business

Loved the hotel, beautiful lobby and the rooms were just as nice, felt like I was sleeping on clouds. Food was great too.

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0 out of 1 people found this review helpful
Worst service I've ever had – Posted Sep 05, 2008
by Amir12511  (1 reviews)
   
         
Mediocre

I was recommended to this hotel by Johns Hopkins University - that was the only advantage, it was right across the street. The staff from the front desk to the restaurant were just simply indifferent, uncaring, unprofessional and just seemed to hav

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The first impression was breath taking. – Posted Feb 18, 2008
 
         
Excellent

The first impression was breath taking. The lobby was gorgeous. When my Husband and I was checking in there were a few others checking in at the same time. There were to desk agents when we arrived at he desk. They were doing a good job at taking...

read full hotel review on IgoUgo.com

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It looks like a new hotel, the place – Posted Feb 12, 2008
 
         
Excellent

It looks like a new hotel, the place looks great, the LCD in my rom was HUGE. I had granite in my bathrooms and the lobby was gorgeous. The staff was friendly and I love those cookies they give out at check in. They had a Starbucks in the lobby...

read full hotel review on IgoUgo.com

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I was in the area visiting John Hopkins – Posted Feb 05, 2008
 
         
Excellent

I was in the area visiting John Hopkins University. The Colonnade was extremely convent to the campus (just across the street) and the rates were very reasonable as well. The rooms have just been renovated so every thing is new. Front desk was very...

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Jun 15, 2007
   
         
Good
24 year old male with an economy budget, traveling for leisure

I am very likely to return to the Inn at the Colonnade Baltimore, A Doubletree Hotel.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted May 14, 2007
   
         
Good
76 year old male with a luxury budget, traveling for leisure

I am very likely to return to the Inn at the Colonnade Baltimore, A Doubletree Hotel.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Unless you have specific business that – Posted Nov 17, 2007
   
         
Horrible

Unless you have specific business that brings you to Johns Hopkins Homewood campus, avoid this like the plague. The front desk was rude, and had no training in any type of courteous interchange. I was greeted at the desk by " How Ya doin?"... There...

read full hotel review on IgoUgo.com

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62 out of 62 people found this review helpful
Hotel Review – – Posted Mar 26, 2007
   
         
Good
24 year old male with an economy budget, traveling for leisure

The hotel had a good location and it was of excellent quality.

I liked the efficient check in and the courteous staff.

I am very likely to return to the Inn at the Colonnade Baltimore, A Doubletree Hotel.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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