Inn at Key West

This hotel is fantastic. The pool is clean, a great temperature and the flowers in the pool area are so beautiful. The decor in every room is superb and if you can afford it, go for a superior room at the front of the hotel. the shower rooms are stunning. Thoroughly recommend a breakfast!

Nice pool, tiki bar, good last-minute room rate.

Room was very clean and just re-modeled.

We were expecting a cheezy room for such a good rate at the last minute.

The Inn at key West was nearly perfect. The entire hotel was in excellent condition and the majority of the staff was very friendly and helpful. The room, pool area and entire grounds were beautiful. We couldn't have asked for anything better. Only drawback is being about 10 minutes from Duval St but we knew that going in, so that was not even a problem. Take a taxi, don't spend the $23 on the shuttle (which should be free in my opinion. I'm guessing they need to make back some money they spend on all the recent renovations.) Overall, this was the best hotel we have ever stayed in.

The hotel accommodations were not what I booked, nor is the visual example of their rooms accurate.

The room was small, furniture scratched, bathroom, tub backed -up needed service, vent in bathroom not working, door in bathroom broken and chipped at the bottom, shower curtain one big wrinkle. The desk did not respond to my concerns pertaining to the room I booked versus the room I received, had a copy of their web page and asked to see an

example of the room that offered what I wanted and did not get.

The response was all those rooms are booked and I can not show you any. I would not want to have anyone else experience this on vacation of business and when I asked to speak to the manager, a response was not available. I have talked to my travel agent about this unnecessary problem and have also sent a written response to the agency pertaining to the overall poor conditions and my disappointment. I will never stay at this hotel again, too may good hotels out there that will service the public appropriately. It was a very poor experience, their staff needs a course on how to deal with their customer, the public. This is lacking.

I've been to this hotel two times. The first time was before their massive renovation which really took this hotel above and beyond my expectations.

The room was exceptional, the staff was amazing. I am very pleased to have been able to see a great before and after on this property. I highly recommend!