Inn at Chester Springs Hotel

I've been to the Inn at Chester Springs a few times now and it has gone from bad to worse.

The first time I went was for an Easter brunch. The plates had old food on it and the utensils were dirty. I was embarrassed to have even taken my family to this place.

Another time I went for a company meeting and I stepped out to go to the restroom. I overheard, what I assume was a manager, talking down to an employee.

Unfortunately my company does have meetings at this hotel and I have to go back. I am going to see about having them change.

I ended up in Exton PA and I was surprised by the quality of the rooms. The hotel had a restaurant and a bar. Nice place, I would go back.

I stayed at the Inn during the Christmas season 2006. One lamp in room was non-functioning. Bathroom needed some upgrading. After numerous calls to room service and receiving a prerecorded message that kitchen was busy, visited the front desk and found out that the kitchen was closed!! Front desk seemed confused when I suggested changing the recording. Fire extinguisher incident left kitchen partially closed the following day.