InTown Suites Sandy Springs

The hotel's location is excellent, it's close to all fast food restaurants and grocery stores down Roswell street and 10 minutes from Perimeter Mall. The room is very good too, it has enough space, a comfortable bed, and high-speed wireless, but the service and hotel management is the worst! They do not renew the soap, don't change towels or toilet paper, not even weekly! The front desk opens at 11:00 a.m. You want to stay away from the 3rd (top) floor if it is raining heavily. Also, the elevator's floor is always sticky.

It is the worst hotel I have ever stayed, I will never stay at another Intown Suites in life. This hotel has the worst management ever. The manager was not helpful nor courteous and could care less about the customer. The hotel maintenance/housekeeping are just as rude. If you have an issue with the hotel, do not seek assistance from corporate will not get a live person on the phone. They do not provide the basics... towels, pots and pans, or even an iron w/an ironing board. The location is great and the prices are surely reasonable but this place is not worth the headache. I am paying an additional $70 a week to have piece of mind. The major brands are the way to go... Extended Stay Network or even the Surburban Lodge.