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Imperial Palace Hotel and Casino

3 Stars
 
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3535 Las Vegas Blvd South (The Strip)   [edit info]
Las Vegas, NV 89109, United States +1 702 731 3311 www.imperialpalace.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Our center-"Strip" full service destination resort is the perfect location for enjoying the glitz and glamour of Las Vegas. We offer 2,64... more »
 
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average guest rating 3.0 out of 5

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3 out of 3 people found this review helpful
old hotel – Posted Oct 07, 2009
by roscoe2005  (1 reviews)
   
         
Okay
female with a moderate budget, traveling for leisure

We stayed at the Imperial Hotel in September 2009, I was expecting long lines & slow elavators but they were not bad at all. We checked in on a Thursday around 4:00 in the afternoon we had about a 5 minute wait in line. The elevators were ok no real wait. The room was a little outdated but quite & clean. The only negative was probably the lobby smoke. For the money I could not ask for more.

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1 out of 1 people found this review helpful
Elevators suck – Posted Aug 22, 2009
by weekenders29  (1 reviews)
   
         
Okay
23 year old with a luxury budget, traveling for leisure

We like staying here because its cheap and center strip. Also, a really fun crowd hangs out here. We really like that their are balconies and we love the rockhouse on the weekend!(its the nightclub/lounge in front of imperial) But the downfalls of the imperial palace are the elevators. They are so extremely slow. One time we waited 20 minutes for an elevator. We were on the 16th floor or we probably would have taken the stairs. Overall a fun vacation though.

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4 out of 4 people found this review helpful
Never stay at Imperial Palace – Posted Aug 20, 2009
by adriennec  (1 reviews)
   
         
Horrible
female with an economy budget, traveling for leisure

We arrived on Sunday night and were ready to check into our hotel just before 11pm. Check in time is anytime after 4pm. There was a huge line waiting for check in and when we finally made it to front desk at about midnight we were told they were still cleaning our room and we would have to wait about 30- 45 minutes just like everyone else who was checking in at that time. The concierge gave us a voucher for $15 off any of the restaurants in the casino and said she was getting us a room upgrade. We were happy with that. We played the slots for a short while and headed over to a second line where we were supposed to get our room key. This line was even longer than the first line. We waited and waited and waited until finally a lady came up and told some of us that since we had a room number on our bill we could wait over in another section. So we wait, some people were super mad and were yelling but since that rarely helps anything Rob and I waited patiently. A few hours pass, they keep saying it will be soon and they will call us when our room is ready. By this time is was about 2am. We keep waiting... Everyone else seems to slowly be moving through the line and getting rooms. Those of us who were told to wait in the other area were now lying on the ground of the lobby trying to stay awake. Finally at about 3:30 in the morning I had enough and pretty much snapped. I got in the line of people who were slowly getting rooms (many who arrived after us) and eventually got to speak with someone at the desk. It was 4am, we had been waiting for 5 hours, our first night in Vegas wasted lying on the floor of the lobby of a nasty hotel. I basically freaked out on the lady who worked at check in who just told me to calm down and got us a room after I bitched for a few minutes. When I asked her what kind of compensating we would be getting for wasting our time we were told a manager would call our room in the morning. Surprise surprise no one called in the morning. We had to go back down to front desk and ask for a manager. He apologized and offered to comp the first night. We were OK with this and went on our way. After we told our family and friends what happened everyone agreed that they really didn't do enough for us at all. Judy, one of Rob's family members is a Platinum member at the chain of hotels, she went to the front desk to complain on our behalf. She spent about half an hour and talked to about 3 different managers who refused to do jack for us. Basically it was horrible service all around. Never stay there. They also apparently have a reputation for bed bugs. Luckily we didn't have to deal with that.

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1 out of 1 people found this review helpful
We love our stay – Posted Jul 19, 2009
by poohbears76  (1 reviews)
 
         
Excellent
female traveling for leisure

We have loved are stay at imperial that ever year that we go we always stay hear at imperial.would not want to stay any other place.The staff is great and have never had a problem.This will be are ninth stay come this Oct.

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3 out of 3 people found this review helpful
pleasantly surprised. – Posted May 20, 2009
by vegasjoe2009  (1 reviews)
   
         
Good
38 year old with a luxury budget, traveling for leisure

Pleasantly surprised. Very reasonable price, great location and clean rooms. can't complain about that. Nothing fancy but value for your money is there.

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2 out of 2 people found this review helpful
I was very happy with my room at IP. – Posted Mar 23, 2009
 
         
Excellent

I was very happy with my room at IP. The bathroom had double sinks and it has a great balcony that overlooks the city. Yes, the band downstairs was loud, but who wants to sleep when you are in Vegas! Room was very clean and the staff was great. ...

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1 out of 1 people found this review helpful
We stayed here before, 21 years ago. – Posted Mar 23, 2009
   
         
Good

We stayed here before, 21 years ago. The place is not as glamourous as other hotel close by, BUT the staff was kind, good service. It is in the middle of everything that is happening in Vegas.

read full hotel review on IgoUgo.com

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1 out of 1 people found this review helpful
motel was fine for what we wanted. was – Posted Mar 18, 2009
   
         
Okay

motel was fine for what we wanted. was our first time there and for that it was fine.....over all was satisfied.................

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2 out of 2 people found this review helpful
Based on the video and pictures – Posted Mar 12, 2009
   
         
Horrible

Based on the video and pictures provided on the Imperial Palace website, I had hoped that the room I had reserved would at least look like what was advertised, but I was very wrong!!!

Not only did it NOT look like the video/pictures, but the...

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1 out of 1 people found this review helpful
After the first night they offered us a – Posted Mar 12, 2009
   
         
Good

After the first night they offered us a room up grade and a different location in the casino to get us away from the college kids, no extra charge. We are in our late 60's We are very satisfied. Will stay there...

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