I booked a vacation with IPG was promised a 4 star home, when I got there the house was filthy, the front desk staff was very rude, I waited several hours to have some one come out to the home eventually after 2-hours a young lady came out and told me that I was upgraded from the home I initially booked.
Well if I was upgraded, I really would not have love to see where i would have been staying, the beds/beddings were filthy, they looked as though they weren't washed prior to our arrival, the toilets were dirty, there was hairs around the toilet bowl, the floors were mopped. just ruined out vacation, the young lady was very rude, she spent no more that 10 minutes and left, I tried several times after that to get in touch with the general manager or some one higher that the person that came out and was not that fortunate. I will never book again with this company.