IPG Florida Vacation Homes Traveler Review

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IPG Florida Vacation Homes
Mediocre 4.0/10 4 reviews
9550 West US 192, Clermont, FL 34711 (at Hwy 192)
Hotel Class: 2 Stars
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Hotel Review

1.0/10
Stay Away
disgruntledIPGclient icon Never book here
Posted Mar 25, 07 by disgruntledIPGclient, 1 reviews 
36 year old with a moderate budget, traveling for leisure

Stay away. We booked an executive home with IPG. They gave us what could have been a nice home in a nice neighborhood (Cumbrian Lakes "gated" community).

The house was filthy. The floors had not been vacuumed, one member of our party stepped on a straight pin upon entering, not good since our party included a 5 month old baby. The sheets were not clean.

Upon complaining we received one set of sheets for one bed a day later. Left to our own devices we washed all the sheets, vacuumed the area of the house we were going to use, and washed all the dishes. The cleaning staff that delivered the only clean set of sheets we were to see, and said that this type of thing happened with IPG all the time. The furniture and carpets were filthy, we covered our furniture with an extra set of sheets so we wouldn't have to sit on it. The garbage from previous renters was left under and behind furniture and beds. We took photos to prove it. Even this doesn't seem to bother the IPG team.

The neighbors noted to us that although the neighborhood looked nice, four houses had been burglarized just days before we arrived. Not surprising as we asked IPG how to get a cab into the "gated" community to get to the airport and we were told "just give them the code", the whole neighborhood probably has a burglary bull’s-eye on it. We were promised a credit for the cleaning fee, the BBQ that was not made available and yet charged to our account, and as a gesture, for the crib that we reserved. To no avail. No credits as yet.

They've simply taken our money and ignored us. Look for other options and be very careful when booking a vacation home. Take the comments of other renters very seriously. Never, never book IPG.

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