Hyatt on Capitol Square Hotel

The location was fine and I had a comfortable spacey room. I did not like the parking arrangements.

It was a great location. I really enjoyed my stay.

The hotel was clean and the staff was friendly and knowledgeable. The room air quality was too dry and aggravated many of my coworkers allergies as well as my own. The bedding was new and comfortable. If you suffer from down allergies the staff will gladly offer you hypoallergenic alternatives.

This hotel made me feel important: They listened to my concerns and they gave me immediate response.

The location was good but the hotel staff was poorly trained.

We stayed in the most expensive room, the Presidential Suite, for our honeymoon and nothing we had asked for was done right the first time. The bathroom had mold in the shower and dirty grout. The faucets, including the Jacuzzi had black solids coming out with the water and through the jets. The furniture was beat up. Only one robe was offered. Lastly, there were paper cups to go with a 1-cup coffee maker in a 1200 sq. ft. room. The service was even worse.