This unique upscale property is set on eight acres along a beautifully designed creek walk in the historic Railroad Square district of... more »
This unique upscale property is set on eight acres along a beautifully designed creek walk in the historic Railroad Square district of downtown Santa Rosa. Offering full service spa facilities including massage and aromatherapy treatments, the hotel is a sure way to pamper yourself or aloved one. The hotel is set amidst a beautiful setting of floral gardens and pathways winding through the gardens and along a babbling creek with a waterfall where comfort and relaxation abound.
Orbitz
Hyatt Vineyard Creek Hotel and Spa welcomes you to the best of Sonoma hotels. Located at Historic Railroad Square in Santa Rosa, our Sonoma hotel offers richly detailed Mediterranean architecture that conveys a sense of privacy, romance and charm. Enjoy shopping, local culture and the Charles Schulz Memorial Park, just steps from our front doors.
Official Hotel Information
30 year old male with a moderate budget, traveling for business
I recently stayed at a Hyatt hotel for about 12 days. Upon check out I paid the balance as usual. The total charge for the stay was about $1390. A few weeks later I received a bill from my credit card that had a $250 charge from the Hyatt. It turned out that it was for smoking in a non-smoking room. I did not smoke in the room. I found out that the only evidence they had to determine that I had smoked was verification from two managers that the room smelled like smoke. But I did not smoke in the room. Nobody did during my stay at the Hyatt. I told them that I did not smoke in the room but they did not beleive me. What could I do to prove that I did not do it? Aside from denying the allegation, nothing! The time to present this charge to me would have been at check out. Now I am across the country and have no way to prove that their allegation is completely false. The burden of proof should be on them, not me! I will never stay at another Hyatt hotel again. I am completely unsatisfied with their resolution of this issue!
Do Not Stay at the Hyatt Hotel. They only care about one thing. Money. They will do unscrupulous things if it means an increase in profit.
We got back tired at around 9pm Sunday night (6/11/06), took a shower and found there was no hair dryer. Made a simple call to the front desk at 9:45 and the front desk insisted there was on in the room somewhere, I just needed to look harder. ...
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