Hyatt Summerfield Suites El Segundo Hotel

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Hyatt Summerfield Suites El Segundo Hotel
Good 6.1/10 8 reviews
810 S Douglas St, El Segundo, CA 90245 (at Rosecrans Ave)
Hotel Class: 3 Stars
Call now to book: 866-898-7540 from Hotels.com

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Official Contact Information & Amenities

Information
122 rooms, 3 floors, Built 13 years ago (1995), Renovated 5 years ago (2003), Check In: 4:00 PM, Check Out: 12:00 PM 
Amenities
Pool (1 outdoor), Hot tub, Fitness room, Business center, Free parking, Pets allowed 
Room Amenities
Air conditioning, Free high-speed Internet, Cable TV, Kitchenette (some rooms) 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $121 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(310) 725-0100 
Official Website
Hyatt Summerfield Suites El Segundo Hotel 
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8 Unbiased Traveler Reviews

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3.0/10
Poor
member icon Stayed here on Business for 6 months.
Posted Feb 18, 08 by ajxh10, 1 reviews 
27 year old man with a moderate budget, traveling for business

I liked the Facility. I liked the room. I liked the room service. I liked the breakfast in the morning and the appetizers in the evening. I loved the location. The worst thing about the whole experience is the front desk management. They are absolutely horrendous. Because I was on business my room was billable but trying to get the hotel manager to inform me when he was charging my personal card was like pulling teeth. To even get an accurate bill once I was out of state for my previous stay was a couple hour task over the phone. I would have packages come to the front desk and they would never call to let me know I had a package (well they did for the first week). I would have to routinely check in and ask if I had a package, a real pain. Now that I have been out of the hotel going on for 3 months I have a charge on my credit card for close to $800. So now I have to spend EASILY another 3 hours back and forth with their worthless management to get them to figure out why they billed me when I haven't been in the state in 3 months.

I think I will honestly take the time to complain to Hyatt.

It really is too bad that their management is so horrible because otherwise they would have gotten a ten rating for me. Trust me, I know, I've stayed there for 6 months :P

1.0/10
Stay Away
member icon Should not even be called a Hyatt
Posted Aug 27, 07 by sluvs2travel, 3 reviews 
46 year old woman with a moderate budget, traveling for leisure

The desk clerk was rude, the reservation was for a king - we were given 2 queen so that my husband and I (large people) couldn't share a bed and they had no other- the couch was in shreds- literally! The walls were black with finger prints, the beds rock hard and it's next to the metro train and train noise all night. We had booked it for 2 nights and checked out after the 1st it was that bad!

7.5/10
Great
Hotel Review - Posted Nov 4, 06
28 year old man with a economy budget, traveling for business

It was quite a change from the normal hotel chains. I loved it.

This hotel made me feel comfortable: I liked the comfort of being at home, so to speak.

I am very likely to return to the Hyatt Summerfield Suites El Segundo.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
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6.2/10
Good
Hotel Review by a traveler from Stone Mountain, GA - Posted Apr 7, 06
44 year old man with a luxury budget, traveling for business

This hotel location is convenient to several good restaurants, grocery stores, and other shopping facilities. It is also convenient to the beach. The pool party which I understand occurs most every weekend was a nuisance and dirtied the pool for days afterward. The hotel should assert more control over who uses the pool and barbeque facilities on the weekend.

This hotel made me feel important: Most of the staff remembered my name throughout my stay. A couple of them even remembered me from a stay years ago!

I am very likely to return to the Hyatt Summerfield Suites El Segundo.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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Quality of bed, furniture
Room cleanliness
Condition of TV & lights
10.0/10
Perfect
Hotel Review by a traveler from Honolulu, HI - Posted Mar 7, 04
53 year old man with a luxury budget, traveling for leisure

Free high speed internet is major selling point!

I am very likely to return to the Hyatt Summerfield Suites El Segundo.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 12 Next

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