Hyatt Summerfield Suites Burlington Hotel - Page 2

The first room I tried had a very unpleasant smell. The second room was better, but there was a strong scent of cigarette smoke in the halls, although there were no smoking' signs posted, and some of the smell made it into the room. There was still trash in room from a previous occupant. All of the pillows in the room were stuffed with down feathers, which cause allergies in family members. The staff was very good in trying to get things right. They only had two pillows available that night that were suitable, but gave us several more the next day. Air freshening machines were put in the hall to remove the odor of cigarette smoke. These were quite effective. The staff was very good in helping us find local services, restaurants, etc. The hotel is easy to find, and in a very convenient location for our purposes. My son was very disappointed that there was no way to plug his video game system into the room TVs. There was a room near the lobby that contained several computers with free internet access. This made up, in part, for the lack of video game availability. The kitchenette facilities, and free continental breakfast were much appreciated. This room arrangement is great for families traveling with kids.

The room was fine and the location was convenient for business. The only problem was my key card kept getting deactivated.

We had a suite with two bedrooms and two baths, a handicapped room for me, a kitchen, and a living room. It was wonderful.

This hotel made me feel comfortable: I loved the DVD provided. The handicapped shower was wonderful. Having a dishwasher in the kitchen was very unexpected. My daughter and husband had their privacy and bathroom and I had mine.

I had a very good stay. We had no problems. We had a two bedroom suite and it was great. We liked that we had king size beds.

The hotel was great for everyone, but it had slow service during the holiday seasons.

This hotel is in a convenient location off I-95, with easy access to Boston and to Burlington/Woburn shopping areas and restaurants. The front desk person was new (in training) and was not knowledgeable about hotel amenities, but was otherwise pleasant. For convenience and comfort, I would recommend this hotel.

It's an excellent value for the price. The actual suites are not partitioned rooms. It was clean and comfortable.

A real find---quality for a decent price, at least on weekends.

This hotel made me feel comfortable: Suites are well done and roomy.

This hotel made me feel respected: It made me feel welcome and was considered a luxury suite.

This hotel made me feel inspired: It was a very relaxed atmosphere.

This hotel made me feel content: The amenities were great, even though they were going through a remodeling and felt content throughout my stay with them.

This hotel made me feel excited: It's clean and bigger than excited. Very impressed with the free internet access.