Hyatt Regency San Antonio Hotel - Page 5

This hotel made me feel important: The staff was very professional and courteous.

This hotel made me feel entertained: There was television, as well as fitness facilities.

This hotel made me feel welcome: I liked the friendliness of the staff, including the concierge.

This hotel made me feel content: I was very relaxed and pleasantly surprised at the remodeled room.

Why do they bother to ask what type room you want because it never fails when we show up we can't get the room we booked until we get upset. Is it that hard to reserve a king room and expect to get it when you arrive?

This hotel made me feel respected: I like the manner in which seniors are treated.

The Hyatt in San Antonio is very confusing. I wish they would 'renumber the floors' rather than have ground floor, lobby level, conference room a level, b level, etc. Also, I wish the elevator would take you directly to the Riverwalk level.

This hotel made me feel entertained: I liked the pool/bar area, it gave me a lot to do during the day on my trip.

This hotel made me feel secure: No one else could come up. Also, the swimming pool was closed to others.

It's in a great location near Riverwalk; the hotel food is very good.

This hotel made me feel secure: I didn't think about danger or risk.

I loved it; I would stay there again.

This hotel made me feel comfortable: The hotel was great; it had easy access to the Riverwalk, etc. The room was great and the hallways were nice. I felt very safe.

This hotel made me feel content: I had an average experience, but the location and stay on the Riverwalk in San Antonio made it great.

This hotel made me feel comfortable: The hotel had a very safe and friendly atmosphere.

The hotel had very friendly and helpful personnel--from the valet parking to the switchboard operator to the desk clerk. They were very attentive to our needs. It's a first-class operation with first-class employees.

This hotel made me feel content: I stayed in a beautiful room overlooking the street and the Alamo. There was an in-room coffeemaker.

The beds were very uncomfortable. This is my only complaint; everything else was wonderful.

This hotel made me feel welcome: The people were very accommodating to our needs.

We paid for 7 nights altogether. They were used by our children. I believe it would be nice to get credit on my loyalty points for all of these instead of for only 2 nights. I love the hotel, and this was our second Christmas trip there.

This hotel made me feel respected: At my age you always know if you are respected or not. The front desk knew how to treat us.

My 35mm camera was stolen from the room.

This hotel made me feel comfortable: I was in need of a refrigerator for my insulin and it was delivered within a short time after I checked in.