The Hyatt Regency Rochester is a 336-room, 25-story convention hotel in the heart of downtown Rochester, connected to the Rochester... more »
The Hyatt Regency Rochester is a 336-room, 25-story convention hotel in the heart of downtown Rochester, connected to the Rochester Riverside Convention Center. Room renovation was completed in August 2006. Over 13,500 sq. ft. of meeting space featuring an 8,940 sq. ft. Grand Ballroom. The Palladio restaurant serves breakfast, lunch and dinner. The Focus Lounge is conveniently located on the lobby level. Hyatt Business PlanTM floors are available. Indoor pool and health club facility. Within walking distance of Rochester's entertainment facilities, major corporations (Kodak, Xerox, Bausch & Lomb) and 10 minutes to the Greater Rochester International Airport.
Orbitz
The Hyatt Regency Rochester (N. Y. is connected by an enclosed skyway to the Rochester Riverside Convention Center. University of Rochester is a half-mile away and Strasenburgh Planetarium is one mile away. Amenities include an indoor pool, spa tub and 24-hour fitness center. The hotel includes a restaurant and a lounge. Wireless Internet access is available in the lobby for a fee. The business center with high-speed wired and wireless Internet access for a fee. Rooms include cable television with premium channels and pay movies. Wireless Internet access is available for a fee. The following fees and deposits are charged by the property at either check-in or check-out. Valet parking: $20 per 24-hour period, with in/out privileges, Self parking: $14 per 24-hour period, with in/out privileges, when charged to guestroom, Wireless Internet access: $9. 99 per 24-hour period, The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
ReserveTravel
52 year old with a luxury budget, traveling for leisure
I paid a deposit and reserved a room for 2 for a one night stay while attending a wedding. When we arrived, we found out that they gave our room to someone else. To remedy the situation, they gave us a luxury room. The room was beautiful, but when I returned after the wedding, the entire floor was filled with a large, rowdy group of partying drug dealers/users. They were blasting rap music and slamming doors every 15 seconds.
We could not sleep, were very frightened, and called security. They took 2 hours to arrive and could care less about helping. I asked them give us another room so we could sleep. They took about 3 hours to straighten out the situation. We were sent to a very dingy hotel room. We didn't sleep a wink. It was a horrible experience and they didn't offer a refund. I will never stay here again. It was unsafe and there was no customer service.
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