The Hyatt Regency Rochester is a 336-room, 25-story convention hotel in the heart of downtown Rochester, connected to the Rochester... more »
The Hyatt Regency Rochester is a 336-room, 25-story convention hotel in the heart of downtown Rochester, connected to the Rochester Riverside Convention Center. Room renovation was completed in August 2006. Over 13,500 sq. ft. of meeting space featuring an 8,940 sq. ft. Grand Ballroom. The Palladio restaurant serves breakfast, lunch and dinner. The Focus Lounge is conveniently located on the lobby level. Hyatt Business PlanTM floors are available. Indoor pool and health club facility. Within walking distance of Rochester's entertainment facilities, major corporations (Kodak, Xerox, Bausch & Lomb) and 10 minutes to the Greater Rochester International Airport.
Orbitz
The Hyatt Regency Rochester (N. Y. is connected by an enclosed skyway to the Rochester Riverside Convention Center. University of Rochester is a half-mile away and Strasenburgh Planetarium is one mile away. Amenities include an indoor pool, spa tub and 24-hour fitness center. The hotel includes a restaurant and a lounge. Wireless Internet access is available in the lobby for a fee. The business center with high-speed wired and wireless Internet access for a fee. Rooms include cable television with premium channels and pay movies. Wireless Internet access is available for a fee. The following fees and deposits are charged by the property at either check-in or check-out. Valet parking: $20 per 24-hour period, with in/out privileges, Self parking: $14 per 24-hour period, with in/out privileges, when charged to guestroom, Wireless Internet access: $9. 99 per 24-hour period, The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
ReserveTravel
The staff was very friendly. Views nice.
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Posted Jul 10, 2008
Good
The staff was very friendly. Views nice.Pretty shifty neighborhood.“The hotel is great, the parking a little expensive if you use the garage or valet, neighborhood is dangerous, but near some neat places. The staff is friendly and helpful...
Rooms were very clean.Very bad area to
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Posted Jul 09, 2008
Okay
Rooms were very clean.Very bad area to be with younger children.“A very nice hotel in a very bad area. Not safe to walk the streets at night. We were directed to a "family" restaurant that served late night dinners. We started to walk and realized...
NA.NA.“Parking was difficult. When we
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Posted Jul 09, 2008
Mediocre
NA.NA.“Parking was difficult. When we finally figured out where to park, the parking attendant told us the hotel would validate ticket, the hotel refused. A special request I checked on 3 times and was told it was done still needed completed when we ...
Large, comfortable room with view of
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Posted Jul 08, 2008
Good
Large, comfortable room with view of Downtown.$10 for internet access.“Hotel staff was courteous. Room was spacious, clean, and nicely furnished: e.g. leather club chair and office chair. Bathroom needs to be remodeled. Nice view of Downtown...
Elegant and wonderfully decorated
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Posted Jul 02, 2008
Excellent
Elegant and wonderfully decorated.Television remote control was difficult to operate.“A lovely experience, comfortable bed and room. Nice amenities (although not replenished on day 2). The staff was helpful and I'd recommend the hotel...
It was quiet.I did not like the
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Posted Jun 05, 2008
Excellent
It was quiet.I did not like the lighting in the bathroom and that it did not have a fan.“The hotel rooms were very nice. However I did not like the bathrooms at all. The lighting was so bad for applying makeup. In a hotel, I think the bathroom is...
52 year old female with a luxury budget, traveling for leisure
I paid a deposit and reserved a room for 2 for a one night stay while attending a wedding. When we arrived, we found out that they gave our room to someone else. To remedy the situation, they gave us a luxury room. The room was beautiful, but when I returned after the wedding, the entire floor was filled with a large, rowdy group of partying drug dealers/users. They were blasting rap music and slamming doors every 15 seconds.
We could not sleep, were very frightened, and called security. They took 2 hours to arrive and could care less about helping. I asked them give us another room so we could sleep. They took about 3 hours to straighten out the situation. We were sent to a very dingy hotel room. We didn't sleep a wink. It was a horrible experience and they didn't offer a refund. I will never stay here again. It was unsafe and there was no customer service.
Bar/lounge area was nice.The room was
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Posted Jun 04, 2008
Good
Bar/lounge area was nice.The room was disappointing, poor quality sheets and towels.“For a four star hotel, it lacked quality service and amenities. The sheets and towels were old and pilled. The TVs were old with few channels. No newspaper in the...
The front desk remembered my name all
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Posted Jun 02, 2008
Good
The front desk remembered my name all weekend.Hot & cold faucets reversed! Noisy A/C!“This Hyatt has beautiful public spaces & friendly, helpful staff. The rooms were neat & comfortable. However, the iron was missing & the hot & cold faucets were...
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