Hyatt Regency Phoenix Hotel

The hotel staff helpful and courteous. The room very comfortable. I would have like more dresser space. The hotel's prices (restaurant, gift shop, water in room $5.25) very high. Also, there was not much going on in the downtown area. I glad I did not travel from pleasure.

If you need to be downtown Phoenix, this is a great place. Nice clean room with comfortable bed, great cable, great water pressure, and decor. It was 116 last week when I was there, so the room was fairly hot until late evening (fine for sleeping though). It's a closed loop system, so your thermostat doesn't really control the temperature (not this time of year). You will have to call maintenance and request they lower you individual room temperature. Walk across the street (exit left of reception) to Steve's. Really good food and drink about a 10th of the price of the hotel bar/restaurant. Best valet service I think I've ever seen - makes a rental easy. Also only about 10 minutes from Sky Harbor Airport.

This hotel was conveniently located across the street from the convention center I attended. It was a very comfortable hotel within walking distance of restaurants and several other attractions. The staff was very friendly and helpful with every request. I could highly recommend this hotel to anyone.

This hotel made me feel welcome: They sent two or three emails welcoming me and saying how much they anticipated my visit and if they could do anything before I got there, to let them know. When I was there everything went smoothly with no hassles. The staff always spoke to me and they seemed to appreciate my visit.

The hotel had a convenient location. It was very clean. It had fast service and a nice bar.

This hotel made me feel welcome: I appreciated the very fast friendly service upon arrival.

It was very expensive in all the aspects. The quality of food and drinks was exceptional.