Location. The Hyatt Regency O'Hare is located less than two miles from Chicago O'Hare International Airport in Chicago, Ill. This propert... more »
Location. The Hyatt Regency O'Hare is located less than two miles from Chicago O'Hare International Airport in Chicago, Ill. This property is connected by skyway to the Donald E. Stephens Convention Center. Hotel Features. The Hyatt Regency O'Hare is distinguished from neighboring properties by its four uniquely designed copper towers. Centrally positioned escalators transport guests from the lower lobby to a second-level, nine-story atrium reception area, whereupon streamlined glass elevators whisk guests to their accommodations. Perks, a 24-hour shop, offers sundries, clothing, frozen meals, snack items, beer, wine and liquor. The O'H Bar & Grill prepares American-style breakfasts and lunches, while the Red Bar Lounge offers sports-bar atmosphere and prepares Italian antipasti and pub fare. The Hyatt Regency O'Hare offers a limited-hour Fed Ex shipping office and a Kinko Business Center. A total of 100,000 square feet of function space ranks this property as a top events, conference and banquet venue. Wireless Internet access is available in public areas for a fee. A spacious 24-hour Stay Fit gym is equipped with weight machines, elliptical trainers, treadmills and free weights. A fitness concierge offers fitness services, upon request. Guestrooms. The 10-story Hyatt Regency O'Hare offers 1,110 guestrooms outfitted with Hyatt Grand Beds. Beds feature Sealy Posturpedic mattresses, 250-thread-count sheets, geometrically patterned bed scarves, down blankets and an assortment of European and decorative pillows. Contemporary guestroom décor reflects persimmon, leaf-green and gold color schemes. Select accommodations extend onto city-view balconies. Wireless Internet access is available for a fee. All guestrooms offer coffeemakers and minibars, while refrigerators are available upon request. Bathrooms are stocked with Portico toiletries, feature granite vanities, and offer shower/tub combinations or showers only. Expert Tip. The Hyatt Regency O'Hare offers an E-Concierge kiosk located on the lower level of the hotel. Guests may research attractions and transportation options, and print out directions to their desired destinations.
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33 year old with a luxury budget, traveling for leisure
Where do I start? Another example of hotels putting all of their money into the Lobby and then skimping on the guest rooms. Beds were hard. Bedding and decor was outdated. Everyone came home with bug bites all over them. Then to top it all off, I got trapped in our bathroom somehow. I didn't even lock the door, but somehow the door wouldn't come open. After an hour with a crew of men trying to get the door open, they resorted to having to cut me out of the bathroom with a saw. We were told we could have a 'free breakfast' for our trouble, but then staff acted as though we were just trying to squeeze them for a free deal.
Complained to management and was told they couldn't refund our weekend because we pre-paid. Gave us a year to use a free suite, but 'NO thank you." You couldn't pay me to sleep there again. Bed Bugs and entrapment just not worth a suite.
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