Location. The Hyatt Regency O'Hare is located less than two miles from Chicago O'Hare International Airport in Chicago, Ill. This propert... more »
Location. The Hyatt Regency O'Hare is located less than two miles from Chicago O'Hare International Airport in Chicago, Ill. This property is connected by skyway to the Donald E. Stephens Convention Center. Hotel Features. The Hyatt Regency O'Hare is distinguished from neighboring properties by its four uniquely designed copper towers. Centrally positioned escalators transport guests from the lower lobby to a second-level, nine-story atrium reception area, whereupon streamlined glass elevators whisk guests to their accommodations. Perks, a 24-hour shop, offers sundries, clothing, frozen meals, snack items, beer, wine and liquor. The O'H Bar & Grill prepares American-style breakfasts and lunches, while the Red Bar Lounge offers sports-bar atmosphere and prepares Italian antipasti and pub fare. The Hyatt Regency O'Hare offers a limited-hour Fed Ex shipping office and a Kinko Business Center. A total of 100,000 square feet of function space ranks this property as a top events, conference and banquet venue. Wireless Internet access is available in public areas for a fee. A spacious 24-hour Stay Fit gym is equipped with weight machines, elliptical trainers, treadmills and free weights. A fitness concierge offers fitness services, upon request. Guestrooms. The 10-story Hyatt Regency O'Hare offers 1,110 guestrooms outfitted with Hyatt Grand Beds. Beds feature Sealy Posturpedic mattresses, 250-thread-count sheets, geometrically patterned bed scarves, down blankets and an assortment of European and decorative pillows. Contemporary guestroom décor reflects persimmon, leaf-green and gold color schemes. Select accommodations extend onto city-view balconies. Wireless Internet access is available for a fee. All guestrooms offer coffeemakers and minibars, while refrigerators are available upon request. Bathrooms are stocked with Portico toiletries, feature granite vanities, and offer shower/tub combinations or showers only. Expert Tip. The Hyatt Regency O'Hare offers an E-Concierge kiosk located on the lower level of the hotel. Guests may research attractions and transportation options, and print out directions to their desired destinations.
ReserveTravel
53 year old male with a moderate budget, traveling for business
They provided great service from unloading the car to the arrival of the luggage in room. The staff was always friendly and willing to answer questions.
32 year old female with a luxury budget, traveling for leisure
I have had a horrible experience with the wedding reception services at the Hyatt Regency O'Hare, and their wedding specialist. I was informed just 10 days prior to my wedding reception that the ballroom I had originally reserved is now no longer available because a conference scheduled earlier that week has decided to extend its stay. Their explanation is that the conference is being given priority because of their potential to bring the hotel more money as opposed to a "small $20,000 wedding".
Adding to the problems, the wedding specialist behaved in a manner that was completely unprofessional, going so far as to say an "emotional bride wouldn't understand how Hyatt needs to conduct its business". Their solution is to offer me the use of another much smaller ballroom, which may not accommodate the full party, or to accept the cancellation fee, as compensation and use a different facility entirely. That would have been a potential option had we been informed earlier. It's apparent they knew much earlier that this was going to be a problem, but failed to inform me in a timely manner. If this is how things are being handled, then what is the point of making a reservation for a ballroom a year in advance? Ten days notice that my wedding is being bumped from its original location is absolutely unacceptable; being told that I won't make the hotel as much money as their other client even more so. What makes matters worse is the very unprofessional behavior displayed by their wedding specialist in both her comments and her manner of handling the situation. The whole experience has made a mess of what should be a joyous occasion for me. I would strongly discourage any bride-to-be from using the Hyatt O'Hare as a venue for the reception. They are terrible.
43 year old female with a luxury budget, traveling for leisure
I love having the complimentary coffee in the room. The room was cleaned before noon each day that I was there. The beds now have extra padding and that is a great touch!
Write a Hotel Review
