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Hyatt Regency Newport Beach

3 Stars
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1107 Jamboree Road   [edit info]
Newport Beach, CA 92660, United States +1 949 729 1234 www.newportbeach.hyatt.com - see rates
Check-in time: 4:00p    Check-out time: 12:00p
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The Hyatt Regency Newport Beach is Newport Beach's prime resort style hotel, offering an exclusive getaway conveniently located in the... more »
 
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Hotel Review

1 of 1347 reviews
 
STAY AWAY – Posted Jul 29, 2008
by V--B  (1 reviews)
   
         
Horrible
38 year old with a luxury budget, traveling for leisure

I don't even know where to start. Check-in time is 4pm, but we didn't get our room until 5:30pm even though we requested early check-in. Non-smoking room smelled like smoke. Self-parking exit was supposed to let us out with our room key, which never worked until we were leaving. Charged us the wrong rate for the room. After getting the bill corrected, the hotel then charged a completely different amount onto the credit card. I have called and emailed the hotel and the corporate customer support staff, its been three weeks and still no response from either. Nothing left to do but have the credit charges reversed.

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