Set along the newly developed north riverbank boardwalk, the hotel is located in the heart of the downtown business district and within... more »
Set along the newly developed north riverbank boardwalk, the hotel is located in the heart of the downtown business district and within walking distance of the Jacksonville Landing, Center for Performing Arts, Florida Theatre, and a mile from ALLTEL Stadium - home of Jaguars NFL football.
Orbitz
Location. The riverfront Hyatt Regency is located in Jacksonville, Fla. This property stands in the downtown business district adjacent to Jacksonville Landing shops, restaurants and entertainment venues. The Alltel Stadium is located two miles away. Hotel Features. The hotel lobby overlooks the river and houses Trellises Restaurant. This café-style eatery offers seafood selections and American-style fare. Plaza III Steakhouse serves beef, chops and seafood. JAXX Sports Bar features five big-screen, plasma, high-definition televisions tuned to sports events. The bar menu includes sandwiches, salads and wings. Currents Lounge offers entertainment via plasma-screen televisions, and serves Starbucks coffee. An independent Einstein Bros. Bagels is located on the lobby level. The business center contains three computer stations. A total of 110,000 square feet of function space accommodates events. Wireless Internet access is complimentary in public areas. Recreational amenities include a rooftop splash pool, a spa tub and a complimentary 24-hour fitness center with cardiovascular equipment with personal televisions. Additional hotel amenities include an e-concierge service and FastBoard kiosks. Pets are permitted with restrictions. Guestrooms. This 19-story property offers 966 guestrooms with St. John's River or city views. Hyatt Grand Beds feature pillowtop mattresses, 250-thread count sheets, down blankets and decorative pillows. Refrigerators are available upon request for a fee. Technological enhancements include MP3 adaptors. Bathrooms feature shower/tub combinations and are stocked with Portico toiletries. Expert Tip. The Hyatt Regency's Stay Fit concierge offers Fitness GPS Forerunner Wristbands to guests of the hotel. This clever pocket-sized apparatus monitors heart rate, and plots courses and distances. These systems take the concern out of walking or jogging in unfamiliar territory by calculating directions and displaying digital maps. Advance Purchase Book a stay in an ?Advance Purchase? rate category and receive 15 percent off the room rate. Reservation must be booked at least 21 days in advance. Must book an ?Advance Purchase? rate category to qualify. Offer valid at Hyatt Regency Jacksonville. Not combinable with other promotions. All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Package includes: 15% off the room rate. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice. Tailgate Package Book a stay in a ?Tailgate Package? rate category September 14, 2009 ? January 3, 2010 for travel September 14, 2009 ? January 3, 2010 and receive the following: Daily buffet breakfast for two Daily self parking $20 in Jag bucks to be used at the Jackson Municipal Stadium (applicable for goods, food, and beverages) All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Blackout dates are October 30 ? October 31, 2009 and December 31, 2009 ? January 1, 2010. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special even
ReserveTravel
The Hyatt Regency Jacksonville hotel is located in the heart of the downtown business district and within walking distance of the Jacksonville Landing. Come and stay at the finest of Jacksonville hotels at Hyatt. Experience the warmth, Southern hospitality and vitality that the Hyatt Regency Jacksonville exemplifies.
Official Hotel Information
female with a moderate budget, traveling for business
It started the day I arrived; I had reserved a suit when I was notified that the Red Hat Group was having a convention at Hyatt Regency. We had to sign up a year in advance for our convention, just in case I made my hotel reservations quickly to reserve a suit.
One week before I was to arrive I called the hotel spoke to guest services to confirm that I had a suit, with refrigerator ($25 extra charge even if you need for medical reason) plus two queen beds. Upon arrival on August 7th at check-in I was informed that my room had not been reserved but they would find me the correct suit. Then we went to have lunch at the Trellises Restaurant where service is extremely slow. I request to add chicken to a salad that does not come with meat, the charge my waiter said was minimal; I don’t call $8.00 to add check in to a salad a minimal fee. When I get home I find that the restaurant added another $1.00 to my meal. I was told standard practice if you pay with credit card. No where on menu or hotel web site did it state there would be an extra charge for using a credit card. BEWARE!!! The next day no room service, no toilet paper, no clean towels or wash cloths, then Hyatt deactivated our room keys. I was registered at the hotel for the Red Hat Society event. When I called front desk to discuss issues I could not believe how condescending the staff and managers were acting.
I found some of the staff in the ballroom who provided service for our Red Hat event was cold, unskilled as to where to place drinks, if you asked for something that was not on table you get a look of disgust for asking.
I plan on posting this review on as many site as possible to worn any other group our size from ever using the Hyatt hotels again.
Okay, let me start off by saying when my Fiance and I checked in we were actually impressed with the cleanliness and hospitality here at the Hyatt. We ended up changing our minds at about 2:30am. My Fiance and I went out to have dinner and drinks,...
I reported several problems that arose
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Posted Dec 03, 2008
Mediocre
I reported several problems that arose from our stay at the Jacksonville Hyatt and was directed to send an email outlining the issues:
We arrived at the hotel to find that the published weekend rate for this facility was cheaper than the rate we...
The staff member for checkin was very
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Posted Nov 13, 2008
Mediocre
The staff member for checkin was very friendly and set the stage for what I hoped to be a good experience. However, the sofa and the carpet in the executive room were stained and when I removed the cushions to setup up the kids bed, there was a...
We spent over $200 a night for this hotel because of it's location on the river, and was hoping for a up-scale hotel. Although the hotel itself was clean as hotels should be, the price was a bit much. It was by no means nothing spectacular. The rive
I booked a honeymoon suite with the amoure package. I was very disappointed. They did nothing special to the room. The advertisement on their website was very deceiving. I could've done a lot better for a suite that was priced at almost $350....
This hotel has exceptional rooms and spectacular views. I was on the St. Johns River and watched the dolphins play in the river almost every day. The food was decent, but not something I can rave about. There was not enought of a selection for me....
Were forced to book at this hotel because my sister won a scholarship for Breast Cancer for Young Women Conference. We were told that the rooms were blocked for the conf. and would get a special rate. However, the "special" rate was only on...
33 year old female with a luxury budget, traveling for leisure
Were forced to book at this hotel because my sister won a scholarship for Breast Cancer for Young Women Conference. We were told that the rooms were blocked for the conf. and would get a special rate. However, the "special" rate was only on Thursday and we were forced to pay the full price for the remaining 2 nights. Why? We were never given an answer. The room was ok but there were stains on the fancy pillows on the beds, the countertop in the bathroom had a large damaged spot and there wasn't enough creamer and sugar for the coffee maker. A beer was $7 minimum and the food for the conference was downright horrible. Imagine, they offered raw oysters to chemo patients! For the next conference, we will stay elsewhere since this hotel was not worth the $180 a night. I will say one good thing though...the location was stunning and easy to get to shopping and dining.
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