Stunning $355 million 37-story hotel, featuring 60.600 sq ft of above ground meeting space, and 1,100 beautifully appointed rooms, and fu... more »
Stunning $355 million 37-story hotel, featuring 60.600 sq ft of above ground meeting space, and 1,100 beautifully appointed rooms, and full view of the majestic Rocky mountain. Centrally located 30 steps away from the Colorado Convention Center, 1 block off the 16th Street pedestrian mall, and adjacent to the Denver Center for the Performing Arts.
Hyatt
Brand new $355 million 37-story hotel; featuring 60,600 sq ft of above ground meeting space, and 1,100 beautifully appointed rooms, and full view of the majestic Rocky Mountains. Centrally located 30 steps away from the Colorado Convention Center, 1 block off the 16th street pedestrian mall, and adjacent to the Denver Center for the Performing Arts.
Orbitz
40 year old with a luxury budget, traveling for leisure
Clearly Hyatt's web-based reservation service has little to do with individual hotels. I reserved a romantic Amour Package for my wife over the Valentine's Day weekend this year only to be told that I'd put a deposit on a room; nothing else. When I tried to correct their error, the basic message I received was, "too bad, we can't help you". And to boot they're still trying to stick my credit card for a $50 cancellation fee for not wanting to pay for something I didn't reserve. So I pay them $50 for messing up my simple reservation. Who ever heard of an automatic fee for cancellation, even when it's still 10 days out? If they'd have given me what I'd ordered I would not have canceled anything. O well, proof that customer service is, if not dead, dying at the Hyatt. Run screaming...
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