Hyatt Regency Columbus Hotel - Page 4

The hotel was fine. But the conference lunches were not very tasty and the pasta dish was horrible.

The staff was very friendly. I attended a banquet and the servers were excellent. I was surprised the servers used my name from my name tag.

It was comfortable and convenient to where I needed to be.

I loved this hotel.

This hotel made me feel welcome: They are good at it.

We had asked for a king bed and were given a double. This is the second time we have stayed at a Hyatt and did not receive what we asked for.

They did not have my reservation at the desk but they did have two rooms left, so I did get a room at the quoted price. It was nearly impossible to get from the parking ramp to the hotel. Signs were few or nonexistent. The coffee pot did not work. A maintenance worker brought up another one, which also did not work. We discovered it was not the pot but the electrical outlet that was faulty. The pool was very small.

We always stay at the Hyatt in Columbus when in Columbus because of the friendly staff and wonderful restaurant. The rooms are comfortable.

This hotel made me feel welcome: Some of the staff know us by name because we stay there so often.

This is a nice hotel in a good location. Parking is pricey. The staff is well-trained and courteous.

This was a nice hotel with a friendly upscale environment. The staff was friendly (particularly in the bar) and accommodating. It would have been nice, however, to have access to food after midnight (restaurant, bar and room service stops at midnight).

This hotel made me feel comfortable: The bedding was especially comfortable.

I loved it! The staff was incredibly pleasant and went above and beyond to be helpful. I'm going back next week!

It was a big hotel.

This hotel made me feel comfortable: They had locks on the doors and nice pillows.

The parking/buffet program not explained properly. There was no compensation given for water leaking into the room at 4:00 in the morning.

When complaining about problems at check out, I said that I would probably be choosing any other hotel besides the Hyatt to stay. The front desk clerk said, "I'm sure there are plenty of hotels who can take your business." We talked to the property general manager about this employee before we left. He will be supposedly sending us a voucher for a future stay. Depending on how this issue resolves itself, we may or may not use that voucher.

I stayed in the presidential suite this time, and my only complaint was that I wish I got treated with the same respect and 'jump-to' attitude when I stayed in their normal rooms. Other than that the service was wonderful.

The food in the restaurant was unusually good.

It would have been nice to have in-room internet access provided. The service was offered but at an exorbitant price. The surrounding hotels provided this service for free to their lodgers. I might stay at the crown royal next year for free internet.

This hotel made me feel welcome: The staff was very helpful, check-in was a breeze, room ready when I arrived.

We loved the excellent and healthy options on the breakfast buffet.

This hotel made me feel important: Attention to us like offering to get our luggage, and how everything was going.

Elevators are slow at times due to volume of people.

Very basic accommodations it seemed to me.