Hyatt Regency Chicago Traveler Review

Wacker Drive location - Hyatt

My friends and I recently stayed here 4/16-4/19/08. Run for your life to another hotel! It took us 1.5 hours to find a key that would open the hotel room door. We called for the concierge and I went to the Gold desk for help. Neither person had keys that would open the door - even the pass keys wouldn't work. This building is apparently very old as the air duct in our room pointed to the opposite wall in front of the window and unless you were standing there you would suffocate anywhere else in the room. The bathroom had NO VENTILATION whatsoever. The shower had mildew on the walls which I asked to be cleaned and it never was. For a room costing $200+ it was a disgrace. I've had much better/cleaner rooms at many, many other chains. NEVER AGAIN!!!

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