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Hyatt Regency Chicago

4 Stars
 
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151 E Wacker Drive (Loop)   [edit info]
Chicago, IL 60601, United States +1-312-565-1234 www.chicagohyatt.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Rising above the Chicago River, Hyatt Regency Chicago lays adjacent to the Chicago Loop Business District and the Magnificent Mile shoppi... more »
 
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average guest rating 3.3 out of 5

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Hotel Review – – Posted Jan 02, 2007
   
         
Excellent
50 year old female with a luxury budget, traveling for business

I enjoyed the friendly service of the staff. They need more elevators to handle the volume of people at the Pampered Chef conferences.

I am very likely to return to the Hyatt Regency Chicago.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
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Hotel Review – – Posted Jan 14, 2007
   
         
Okay
61 year old female with a luxury budget, traveling for leisure

It’s a beautiful facility. Most of the staff was excellent, I only had trouble with one person getting luggage out of my room and down to the door.

I am somewhat likely to return to the Hyatt Regency Chicago.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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The hotel was beautifully decorated and – Posted Aug 20, 2007
 
         
Excellent

The hotel was beautifully decorated and clean. Great staff all around. Fantastic views! The BIG BAR is a happening place to hang out even on weeknights. We were within walking distance of Tribune Tower, Milennium Park, Grant Park , the Art...

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To make a long story short, I got there – Posted Jul 30, 2007
   
         
Okay

To make a long story short, I got there on a Saturday night. They told us that they had overbooked the hotel so they sent us a few blocks down elsewhere. We came back the next day around noon and our room was still not ready. The place was jam...

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While the hotel is geared to – Posted Jul 27, 2007
 
         
Excellent

While the hotel is geared to conventions, we had a great time. The location is incredible. Central to Art Museum, Michigan Ave (Magnificent Mile shopping), Hancock building and Navy Pier. Inexpensive taxi ride along the lake to Field Museum,...

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Lots of hustle and bustle here, – Posted Jul 27, 2007
   
         
Good

Lots of hustle and bustle here, definitely not a place where you can sleep anywhere but in your room....good location on the River near Wacker and Michigan Ave. Excellent hotel, but no free internet.

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Hyatt valet parking lost my car keys! – Posted Jul 25, 2007
by travelinglady99  (1 reviews)
   
         
Horrible
35 year old female with a luxury budget, traveling for business

I have traveled all over the world in my line of work and this was the worst experience of my life. The valet at the Hyatt lost my car keys, I got stranded two extra days in Chicago because I had to find a way to get my spare key from my home which was 200 miles away, I finally got my key and got sent away two days later with insurance paperwork from the parking garage. I have to get my key remade at a dealership here and now submit a claim to their insurance company. They have wiped their hands clean. The hotel just turned over the parking to an outside facility. You think when you pull into the Hyatt that you are parking with the Hyatt Hotel, hence the $45 parking charge instead of the no name garage two blocks away which only charges $25. This is NOT the case. They take no responsibility with your car. This was really disappointing since I had been having good luck with the Hyatt chain lately. I am going back to Mariott, was a platinum there for many years and never had anything even remotely close to this happen.

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Booked a double bed, but was told that – Posted Jul 09, 2007
   
         
Okay

Booked a double bed, but was told that they did not guarantee rooms and only had a single bed and could have a cot for $25, so we asked to not be charged and were told no. Then we asked to cancel our reservations and were informed they would charge...

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Hotel sucked, like old Radisson. Rooms – Posted Jun 26, 2007
   
         
Horrible

Hotel sucked, like old Radisson. Rooms small, dark, dingy; only two drawers for clothes. Refrigerator fined $25 for personal items. Bathroom too small, for toiletries. Coffee one cup Motel 6; Safe too small for laptop, must check computer at bell....

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Booked a king room/no smoking, received – Posted Jun 23, 2007
   
         
Okay

Booked a king room/no smoking, received a queen room/no smoking. Apparently the online travel website quarantee only applys to hotels that are willing to provide that contract. This one did...

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