Hyatt Regency Baltimore Traveler Review

Not So Great

My friend and I had hoped to spend one last weekend at the beach only to find the hotel we liked was booked. It was a disappointment but my friend surprised me with reservations at the Hyatt that included a room with a water view and aquarium tickets. I was very excited to be going to a nice hotel for the weekend. When we checked in the person at the desk was very nice. I had a difficult time hearing him over the construction noise inside of the hotel. The room was nice but I expected more than just nice. We opened our drapes to look at our water view and noticed the street, the roof tops and then some water. The bathroom had body wash, conditioner and soap but no shampoo. We requested shampoo and the person at the desk called housekeeping. After waiting for 2 hours for the shampoo we gave up and finally went to bed. There was a very large group of people having some sort of affair that continued until

3 am. Every time I would start to fall asleep I would be startled awake by the laughing, clapping and loud voices. I thought I was going to cry at 2:30 am when someone in that group started screaming "go back" over and over. We also listened to some sort of loud plumbing noise in the bathroom. The next morning I used body wash for shampoo. After a very nice day outside of the hotel we came back to a room that wasn't very nice. The coasters were not replaced, the bed was made but but not neatly. I had stacked the throw pillows on the bench and they had not been put back on the bed and still no shampoo. We saw the woman from housekeeping in the hall and finally got some shampoo. The food was okay, nothing great. The people in the bar and restaurant were very nice. Parking at the hotel garage was free. I wouldn't stay at this hotel again.

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