Hyatt Place Lombard Hotel - Page 1

We arrived on July 4, showing up early at 12:15, and they had our room ready. Lou, one of the desk associates, was giving directions to someone, and I had to eavesdrop, because I wanted the same information. He directed me to some good restaurants, and also gave me directions on how to find the train station in Downer's Grove, about 5 miles away.

The room was nice - I liked the separate living area, fridge and two sinks. The 42 inch Plams TV with HD was very nice. The bed was a little high off the ground, and it has one of those pillow tops, which is too soft for me. All in all, we had a great time. Easy access to all roads as well.

The room was nice, but the toilet handle keept sticking down whenever you would flush it and the water would keep running. They didn't have much of a bar. They only offered beer and wine. I thought the beer was overpriced for the atmosphere. ($4.80 per bottle). The male bartender was rude and made us feel uncomfortable when he went to the cash register and said "I just want to get out of here!" We had one drink and left. It was about 11 PM and the "bar" was open till 12. We also wanted to take the hotel shuttle down to the mall. We waited 30 minutes and then I asked how much longer it would be. I guess the driver was running errands, so the desk person drove us there in a different shuttle. When it was time to get picked up they said they didn't have anyone available at the time. We waited 40 minutes for a ride. It would have been nice to have a hot tub, but they only had a pool. We didn't use it. The wait for the elevator on Sat. was long also. We were on the 6th floor, but it would probably still have been faster to just take the stairs. I don't my stay was worth the money.

It was a very nice stay and the staff was pleasant.

This hotel made me feel secure: I liked having my room right above the desk.

It has a very good staff and pleasant surroundings. It has excellent workout equipment.

This hotel made me feel respected: They addressed me as mister.

Everything is fine but there is no bar.