We got in town late the first night, very tired, and had to change rooms because the heat would not work (cold winter night). In the next room, the internet connection did not work, and even though the manager promised to have it fixed by the time we returned that evening, we were told by staff that he never sent anyone to the room. As a result, I was unable to do work that I needed to during my stay. The water pressure in the shower was low, and the tub was a slow drain. The manager also promised to discount the stay, which he did not do, and so the front desk clerk said she could only credit my acct $50. I will never stay there again, or recommend.