Hyatt Place Buckhead

This place looks great on the internet but they lost my reservation. The air conditioning hardly worked. The room had no microwave. The coffee maker didn't work. The food was horrible and the hotel was full of old people all the time on bus tours. The weight room only had cardio and no resistance. To top it all off all three elevators were as slow as the old folks. This place sucks. It ruined my trip.

From the minute we walked in the door we were greeted by a staff that seemed more like old friends than people we had just met. It was this way ever time we returned to the hotel. We had a small problem with our toilet and went out for supper. When we returned it had been fixed and didn't even know that they'd been there. But they did call immediately to see if it was to our liking. And the young Spellman College student who shuttled us to a restaurant for supper was so friendly and delightful. She had so much information and suggestions that our meal turned out better than we had planned.

I will definitely stay here again and have told all my friends about this gem.

The staff member who dealt with my reservation on arrival was rude, aloof, and very unfriendly. I waited for several minutes before he actually acknowledged that I was standing there waiting. I was disappointed with the reception.

This hotel did not have a warm and fuzzy atmosphere. The breakfast area was cluttered, and the staff did not seem friendly or happy.

I stayed in July 2006. Their prices were overly expensive due to a convention in town.

I just feel like the hotel is really expensive but it wasn't really worth the price.

I liked the hotel. It had a great breakfast with eggs, juice, fruit and pastries. The shuttle bus to attractions was not convenient. It made only one trip per hour. It was very difficult to get to the mall, the restaurants and other areas of interests. It was within walking distance to Marta station.