Hyatt Deerfield North Shore Hotel

This was our 2nd stay. The room looks a bit more spacious in website photos. Small bathroom & sink/closet area. Bumped into bedside table twice - ouch! Somewhat noisy too - loud fan/vent system; we woke up several times to these sounds (perhaps because our room was at the end of the hall?). Lack of microwave dampened our lunch plans. Nice room decor though. Bartender was nice, however the bar is situated right by the lobby in an open floor plan, so patrons are visible to everyone. Bkfst buffet is delicious & nicely priced (the BusinessPlan = $20 more; bkfst for all). High-priced and limited menu kept us from trying other meals. Must drive to Chicago to find good restaurants, ~38 min. (not bad), but movie theatres are very close. The room price is the main draw.

The information on the internet about the reservation was not accurate. When we asked about this at the hotel, the front desk person stated that most hotel booking websites don't update information about hotels as often as they should. We were promised a free breakfast with our stay, and when we got to the hotel we were told that this promotion had ended months ago.

This hotel made me feel welcome: The front desk staff was extremely delightful and very friendly. They treated us as though we were the only guests that they had seen that day. We were impressed with their level of enthusiasm.

It was very nice, and the price was reasonable.

This hotel, compared to the one stayed in two weeks prior for three times the money, was awesome. Everything about it was excellent, except for the onion soup I ordered for dinner.

This hotel made me feel welcome: The front desk was friendly. He was courteous and well informed about my wireless connection.