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Hotel Reviews > New Jersey Hotels > Newark Hotels > Howard Johnson Newark Airport EWR > Review
I had booked at the Howard Johnson Newark to book my room. When I arrived late, they had given my room away and I had a disabled room for the night even though on my reservation it said 'Do not give me a disabled room'. This room was on the ground floor in a back wing of the hotel and every door in the wing had signs of force opening. The fire door in this area was at the back of the hotel and was a clear glass door as I remember. I complained about the room and how they had treated me and my complaint on this and it didn't do any good. I was told the manager had said because I complained he wasn't interested. I insisted on a different room the next day which I got. The new room was dirty, the dust behind the bedside table was thick and had not been attended to in some time. The top of the bulb in the bedside lamp was thick with dust; all signs of a dirty room. Do not use this hotel, there are lots of others which must be better than this. I will never use this motel again
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58 years old, female, travels on a moderate budget
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